Online Content Moderator

Posted 4 Days Ago
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Philippines
Junior
Information Technology
The Role
The Online Content Moderator manages social media content, responds to FAQs, categorizes posts, and collaborates with the marketing team to enhance brand voice.
Summary Generated by Built In

Description

A fintech client is seeking an Online Content Moderator (Remote).  This role will be pivotal in managing our social media content, ensuring accurate tagging and responding to FAQs across our primary channels: LinkedIn, Facebook, and Instagram.

Requirements
Responsibilities
  • Tag and categorize social media posts accurately to enhance discoverability and analytics.
  • Monitor our social media channels for engagement opportunities and respond to FAQs promptly and appropriately.
  • Ensure that all tagged content adheres to best practices to prevent misclassification that could skew performance metrics.
  • Work closely with the marketing team to align content strategies and ensure a cohesive brand voice across platforms.
  • Assist in analyzing social media performance metrics and provide insights to improve engagement and content strategy.

Requirements

  • Proven experience in social media management or operations.
  • Strong understanding of social media platforms, particularly LinkedIn, Facebook, and Instagram.
  • Excellent written and verbal communication skills.
  • Detail-oriented with a strong analytical mindset.
  • Ability to work independently and in a team environment.
  • Familiarity with social media analytics tools is a plus.

Top Skills

Social Media Analytics Tools
Social Media Platforms
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The Company
HQ: Boston, Massachusetts
2 Employees
On-site Workplace

What We Do

Engage vetted talent at 20% the cost of US equivalents. Get matched to the top 1% of talent from the Philippines, India and Latin America.

- Marketing: Social Media Managers, SEO Strategists, Growth Marketers, Performance Marketers
- Design: Graphic Designers, Illustrators, Animators, Video Editors
- Sales: Lead Generation Experts, Sales Development Representatives, CRM Data Entry Specialist, Telemarketers
- Operations: Virtual Assistants, Executive Assistants, Bookkeepers, Project Managers, Customer Service Personnel
- Digital: Developers, QA Engineers, Web Managers
- Writing: Copywriters, Thought Leadership Writers

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