Onboarding Specialist

Posted 16 Days Ago
Be an Early Applicant
2 Locations
Remote
Entry level
Artificial Intelligence • Logistics • Machine Learning • Software
The Role
The Onboarding Specialist will lead customer onboarding at Verusen by working directly with customers to transfer, load, and transform their data into the Verusen platform. Responsibilities include project management, data mapping using SQL and dbt, and supporting pre-sales processes. The specialist will ensure quality assurance during data onboarding and develop automated data transfer solutions.
Summary Generated by Built In

Verusen is a leading technology company that uses artificial intelligence to provide visibility, digitization and prediction of materials data and inventory for complex supply chains. The company’s AI software harmonizes disparate material data across ERP instances/systems while providing accurate MDM across the enterprise to optimize inventory costs. Intelligent controls enforce inventory procedures to help prevent future inventory spikes, while predictive capabilities optimize allocation and procurement needs. The result is a data foundation you can trust to move quickly to innovate and support related Industry 4.0 initiatives.

Verusen is venture-backed by leading investors from San Francisco to Boston, and is a Signature Company at Georgia Tech’s Advanced Technology Development Center (ATDC). Partnerships including SAP and Accenture. Verusen is a portfolio company of SAP.iO.

Join Verusen as an Onboarding Specialist.  The Onboarding Specialist is an integral part of  Verusen’s Onboarding Team, a team dedicated to working directly with the customer to transfer, load, and transform their data into the Verusen platform.  As an Onboarding Specialist on the Onboarding Team, you will lead customers through the functional and technical work that goes into onboarding a new customer.

ResponsibilitiesFunctional Lead on Customer Onboardings:

  • Designated lead on customer onboardings, responsible for working with the customer to transform, load and map their data into our dev and prod environments 
  • Utilizes dbt and SQL to map and transform customer data to the Verusen platform schema
  • Advocates for the customer, serves as project manager on onboardings, drives projects to an on-time completion, and works cross-functionally to continuously improve our internal operations
  • QA of data and configuration during an onboarding by conducting unit test cases and developing and running SQL pre and post transformation queries for data validation
  • Assesses functional requirements with the customer and serves as project manager through the design and implementation of automated data transfer solutions, including cloud connectors, on-prem connectors, and python scripting
  • Assist with design of automated data transfer solutions including cloud connectors, on-prem connectors, and python scripting
  • Will engage with the customer in later phases to lead efforts around additional data sources, plants, etc. 

Pre-Sales Support:

  • Supports the pre-sales process by facilitating the discovery of functional and technical data requirements
  • Works with the sales engineer by conducting data transfer conversations with the customer’s IT team, including automated data feed options
  • Ingests subsets of customer data and transforms to a schema utilized for data analysis
  • Acts as the primary point of contact once the customer deal has been signed to begin the kickoff process for data onboarding

Product-Level Subject Matter Expertise:

  • Develop a comprehensive understanding of our enterprise software platform, its features, and its benefits.
  • Utilize product knowledge to lead customer conversations during the onboarding phase around customer needs and wants for the Verusen platform
  • Understanding of how our product utilizes customer data to assess customer data capabilities to match our own software requirements
  • Ability to work closely with the product and engineering teams around data gaps, feature requests, and customization needs

Qualifications

  • 1-3 years of experience as an enterprise software technical product implementation consultant or business analyst
  • Experience assessing requirements and capabilities of EAM or ERP softwares (SAP, Oracle, Maximo, Infor, etc.)
  • Strong technical analysis of data with SQL and customer systems architecture for data ingest and transformation
  • Familiar with tools/systems including dbt, jira, gitlab, snowflake, databricks
  • Ability to manage multiple projects including timelines, resource management, and competing priorities
  • Ability to lead conversation with customers and present product concepts, strategy, and vision 
  • Knowledgeable of and experience in Supply Chain or Inventory Management is a nice to have
  • Ability to adapt to fast-moving and changing environment as the team and our product grows

What We Offer

  • Competitive compensation
  • Excellent benefits including medical, dental, vision, 401K and flexible PTO
  • Great work-life balance
  • Learning from the best - passionate co-workers and a hands-on and engaged leadership team
  • Great colleagues and a social working environment 
  • Work that matters


Commitment to Diversity and Inclusion

At Verusen, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, national origin, age, physical and mental disability, sexual orientation, gender identity and/or expression, status as a veteran and any other characteristic protected by applicable law. We respect and seek to empower each individual and support a diverse culture, perspectives, skills, and experiences within our workforce.  We believe that diversity and inclusion among our teammates are critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

Top Skills

Python
SQL
The Company
HQ: Atlanta, GA
41 Employees
On-site Workplace
Year Founded: 2015

What We Do

Verusen is a supply chain intelligence innovator focused on the digitalization of the supply ecosystem to conquer materials complexity by leveraging its advanced artificial intelligence (AI), data harmonization, and decision support to help premier global companies attain supply chain resiliency and improve their bottom lines. The company’s platform harmonizes disparate material data across legacy systems and processes while providing trusted data across the enterprise to reduce supplier and operational risk. The result is a data foundation organizations can trust to fuel digitalized transformation and support related Supply Chain and Industry 4.0 initiatives. Visit verusen.com for more information, or follow us on Twitter at @Verusen_AI and LinkedIn.

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