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About the RoleIn this role you will work with multiple cross-functional teams to develop, maintain & migrate various observability tools. You will play a significant role in implementing our NextGen Observability platform with logs, metrics & traces. You will be responsible for ensuring the reliability and availability of our tools through monitoring best practices. Your contributions will impact our ability to monitor, analyze, and optimize our systems for peak performance.What You'll Do
- Configure and maintain Observability solutions like NewRelic, Grafana, Prometheus & GCP Logging.
- Collaborate with multiple product teams and respective owners to design observability solutions as needed.
- Monitor system performance and troubleshoot issues.
- Automate deployment when needed using Chef and GitHub.
- Implement solutions for logging, metrics and traces using Open Telemetry (OTEL).
- Participate in on-call rotations and Incident response for the observability platform.
- Mentor more Jr team members when needed and able to collaborate efficiently.
Who You Are
- 5-8 yrs of relevant experience in Observability space.
- Strong hands-on admin knowledge of Linux, Chef & GitHub.
- Strong understanding of Prometheus, OTEL & Grafana.
- Demonstrated experience with implementing OTEL instrumentation, configuring OTEL collectors & node exporters to scrape telemetry data.
- Experience with Open Telemetry API and SDKs.
- Fair understanding of Application & Infra monitoring.
- Ability to adapt and learn quickly in a fast-paced environment with excellent communication skills to collaborate cross-functionally.
- Exposure to public Cloud solutions (preferably Azure & GCP).
- Good exposure of Kubernetes/Docker/Containerization is preferred.
Top Skills
What We Do
In 1969, Don and Doris Fisher opened the first Gap store on Ocean Avenue in San Francisco. They wanted to make it easier to find a great pair of jeans, and they did. Their denim and records store was a hit, and it grew to become one of the world’s most iconic brands.
Today we’re represented in more than 1400 stores in over 40 countries, and online. We have headquarters in New York, London, Shanghai, Tokyo, and, of course, San Francisco.
Our unique aesthetic is optimistic cool, elevated American style. Our clothes are crafted with care, with focused attention to thoughtful design. We believe in staying true to our heritage while creating what’s next.
Don and Doris Fisher always wanted to “do more than sell clothes.” They wanted to support the people who ran their company, to be active in their communities, and to have a positive impact on the world. Their vision helped transform retail, and we’re still following their lead.
We stand for freedom and possibility for all; we champion diverse ideas that transcend generations, geographies and genders.
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