Manager - SAP Basis

About Grainger
Grainger is a broad line distributor with operations in North America, Japan and the United Kingdom. We achieve our purpose, We Keep the World Working®, by serving more than 4.5 million customers with multiple products that keep their operations running and their people safe. Grainger also delivers services and solutions, such as technical support and inventory management, to save customers time and money.
We're looking for passionate people who can move our company forward. As one of the 100 Best Companies to Work For, we have a welcoming workplace where you can build a career for yourself while fulfilling our purpose to keep the world working. We embrace new ways of thinking and recognize everyone is you. Find your way with Grainger today.
Position Details:
We are seeking a skilled SAP Basis Manager to oversee the engineering, administration, performance, and integrity of our SAP systems. In this role, you will lead a team of SAP Basis Engineers and work closely with cross-functional teams to ensure the availability and reliability of our SAP environments. Your expertise will be crucial in supporting our engineering projects and aligning SAP solutions with our business objectives.
Reporting to the Sr. Manager of Business Platform Engineering, you will be based in Lake Forest, IL.
You Will:

• Lead and mentor a team of SAP Basis Engineers, fostering a collaborative and high-performing environment.
• Manage SAP-related projects from initiation to completion, ensuring they are delivered on time, within scope, and within budget.
• Manage and optimize SAP Environment both on-prem and on the cloud, ensuring system availability, performance, and security.
• Collaborate with engineering and IT teams to align SAP capabilities with business needs.
• Lead continuous improvement initiatives to enhance the efficiency, reliability, and usability of SAP systems.
• Ensure effective monitoring, timely and high-quality communication and alerting when service disruptions occur. Lead and coordinate large cross-functional recovery efforts for incidents (Code Red/Escalated Condition) to minimize downtime and lost revenue, when appropriate
• Develop and maintain system documentation, including configurations, processes, and procedures.
• Ensure compliance with industry standards and best practices in SAP Basis management.
• Stay updated on SAP technologies and cloud trends to recommend improvements and innovations.
• Provide escalation support and participate in disaster recovery planning and testing.
• Conduct performance reviews and have thoughtful individual career development plan conversations with team members.

You Have:

• Bachelor's degree in computer science, Engineering, Information Technology, or a related field.
• 10+ years of experience in SAP Basis administration, with a strong focus on engineering environments.
• Proven leadership skills, with experience managing a team.
• In-depth knowledge of SAP architecture, including ECC, S/4HANA, and other related modules
• Experience with cloud platforms (AWS, Azure, Google Cloud) and related services.
• Good knowledge of SAP Business Technology Platform (SAP BTP)
• Experience with system migrations, upgrades, and performance tuning.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Experience with delivery methodologies such as Agile, Scrum & other iterative delivery approaches (Dev/Ops)

Rewards and Benefits
With benefits starting day one, Grainger is committed to your safety, health and wellbeing. Our programs provide choice and flexibility to meet our team members' individual needs. Check out some of the rewards available to you at Grainger

• Medical, dental, vision, and life insurance plans
• Paid time off (PTO) and 6 company holidays per year
• Automatic 6% 401(k) company contribution each pay period
• Employee discounts, parental leave, 3:1 match on donations and tuition reimbursement
• A comprehensive set of emotional, financial, physical and social wellbeing programs

DEI Statement
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.