Manager, Global Communications

About Klook

We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.
 

Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,700 destinations around the world.
 

Do you share our belief in the wonders of travel? Our international community of over 1,800 employees, based in 30+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.
 

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values:
 

• Customer First

• Push Boundaries

• Critical Thinking

• Build for Scale

• Less is More

• Win as One

We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? Join us!

What you’ll do:
●Develop and execute communications strategies to position Klook as Asia's leading travel and experiences platform.
●Foster collaborative relationships across teams and functions to effectively convey our brand and corporate narrative to external audiences.
●Take charge of telling our Klook story, from thought-leadership initiatives to impactful corporate announcements and engaging consumer-lifestyle stories, through both media and new digital formats.
●Identify, secure, and prepare spokespersons for speaking opportunities at conferences and industry events.
●Cultivate and maintain strong relationships with key media outlets in the business, travel, and technology sectors.
●Drive content development, including media materials, to support campaigns and educate stakeholders
●Drive our issues and crisis management protocol internally, manage incidents and issues, employing proactive measures and responsive action
●Utilize data to evaluate PR results, measure impact, and inform strategy.

What you’ll need:
●>8 years of experience in PR, media relations, and crisis/issues management, either in an agency or in-house.
●A proactive and adaptable mindset, with the ability to work independently and make decisions that drive tangible outcomes.
●Strategic thinking, with the ability to handle multiple projects and workstreams, balancing both big-picture strategy and day-to-day execution.
●Excellent communication skills, with the ability to craft compelling narratives and deliver them across diverse media channels.
●Experience in fast-paced, dynamic environments such as startups or tech companies is preferred.

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.