Manager, Business Intelligence

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.   

R1 is looking for a dynamic and experienced Manager for the Business Intelligence department, which is a lean, high-performing, cross-functional team. This role involves overseeing the development and enhancement of the performance management and analytics team, acting as a central contact between the Operational team and key departments like Business Intelligence, Commercial, FP&A, and Accounting. The Manager will leverage cross-functional capabilities and expertise to function with and teach all four pillars of analytics: descriptive, diagnostic, predictive, and prescriptive
Here’s what you will experience working as a Manager, Business Intelligence:

• Strategic Partnership: Become a trusted advisor to Senior Leadership by mastering operational performance KPIs and providing insightful decision support. Leverage your expertise to drive strategic initiatives, enhance operational efficiency, and influence key decision-making processes. This role is responsible for making significant contributions that directly impact the success and growth of the organization.

• Performance Management: Conduct in-depth analyses of organizational performance and devise innovative strategies to boost productivity and drive efficiency. Ensure operational leaders are held accountable for achieving performance goals and continuously improving team outcomes.

• Performance Monitoring: Proactively track and assess key performance metrics. Communicate performance results clearly and provide actionable insights that drive top-line revenue growth. Ensure transparency and understanding of performance trends across the organization.

• Leadership (Player-Coach): Cultivate a collaborative and supportive team environment that prioritizes delivering actionable insights and fostering continuous improvement. Lead by example and mentor team members, encouraging professional growth and development.

• Reporting & Analytics: Innovate and develop comprehensive reporting and analytics content to enhance transparency and provide deeper insights into key initiatives and activities. Leverage data to inform strategic decisions and drive business success.

• Analytics & Insights: Engage in hands-on analytics to recommend enhancements to revenue performance solutions. Deliver deep analytical insights to diagnose performance results and identify opportunities for improvement.

• Predictive Analytics: Oversee the delivery of quarterly performance targets and maintain a reliable and accurate monthly forecast. Utilize predictive analytics to anticipate trends and inform strategic planning.

• Communication: Communicate complex concepts effectively and clearly to both technical and non-technical audiences. Translate functional requests into technical requirements for developers, ensuring alignment and understanding across all stakeholders.

Required Skills:

• Ideally 6 years’ experience in an analytics-related role within a fast-paced, high-growth environment.
• RCM Healthcare industry experience.
• Experience with Salesforce or similar CRM systems.
• Advanced Excel data modeling skills.
• Preferred experience with Power BI
• Preferred experience in acquiring and leveraging publicly available domain data.

Desired Skills:

• Detail-oriented with strong project and process management skills.
• Proficiency in Snowflake or T-SQL.
• Excellent cross-functional capabilities and communication skills, both verbal and written.
• Ability to influence at all levels of an organization and drive preferred outcomes.
• Highly analytical with the ability to derive key insights from ambiguous data sets.
• Comfort with ambiguity and ability to respond quickly to evolving opportunities.
• Uncompromising attention to detail and systematic problem-solving skills.
• Ability to work collaboratively in a fast-paced, matrixed environment with a results-driven, team-oriented culture.

For this US-based position, the base pay range is $69,556.00 - $114,234.05 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.This job is eligible to participate in our annual bonus plan at a target of 10.00%

The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

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To learn more, visit: R1RCM.com

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