Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes.
Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients.
Joining the Huron team means you’ll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise.
Join our team as the expert you are now and create your future.
Huron Managed Services is currently seeking a Business Intelligence Manager to join Adventist Health’s Centralized Services & Strategy team.
From a Denial Prevention perspective, the manager will focus on providing Revenue Cycle, Financial, and Clinical Leaders with the necessary tools to address denial and write-off root causes to drive financial and operational improvement. The manager will oversee a team responsible for project management of denial prevention solutions, measurement of denial prevention improvement, and denial task force meeting facilitation.
Job Description
Technical Requirements/Proficiencies
- Strong understanding of revenue cycle reporting processes and analytics
- Ability to translate revenue cycle operational requirements into Cerner system settings and processes
- Understands regulatory compliance requirements for Revenue Cycle technical solutions and reporting
- Expert in Revenue Cycle reporting and is knowledgeable in both patient access (e.g. POS collections, financially secure rates, pre-registration days from service, etc.) and patient accounting metrics (e.g. agings, unbilled accounts, cash reporting, etc.)
- Extensive knowledge of EHR data
- Proficient in analytics and visualization tools including Cerner CCL, SQL, Alteryx, R, Tableau, and/or Power BI
- Proficient in Microsoft Office programs including Outlook, Excel, and PowerPoint
ESSENTIAL DUTIES, TASKS, AND RESPONSIBILITIES
- Revenue cycle workflow and analytics tools utilized at Adventist Health in partnership with Adventist Health technical teams. Responsibilities include supporting application/tool updates, implementations at new Adventist Health facilities, and reporting updates due to system enhancements and process changes.
- Serve as subject matter experts on Cerner Revenue Cycle solutions for the Adventist Health Centralized Services and Strategy Team
- Consult operations stakeholders on comprehensive workflows for Revenue Cycle processes, including current state and future state, to determine how technical solutions will be designed and tested
- Facilitate setting appropriate ticket prioritization and escalate high impact/priority changes as needed
- Review existing Cerner Revenue Cycle solutions to ensure they are appropriately implemented and governed and are compliant with existing regulatory guidelines
- Support Cerner testing activities for enhancements and/or upgrades of technical Revenue Cycle solutions
- Support development of training content for solution enhancements/upgrades
- Support resolution of technical inquiries and issues; provide recommendations to resolve technical issues impacting Revenue Cycle workflows
- Responsible for monitoring data integration feeds into revenue cycle workflow and analytics tools and escalating to appropriate parties when data feeds are missing or incomplete
- Responsible for system alignment between Adventist Health’s internal reporting team and third-party systems reporting
- Responsible for compiling weekly and monthly report sets and distributing to operational leaders for all patient accounting, cash collection, and denial metrics
- Responsible for ad hoc reporting requests from operational revenue cycle leaders, communicating concise results to enable decision making
- Identify improvement opportunities in revenue cycle workflow and reporting, initiates and executes changes in coordination with impacted stakeholders
- Integrate revenue cycle reporting and metrics into planning activities to help the organization optimize results
- Facilitate system access requests for AH managed applications
Education
• Bachelor’s degree, preferably in business administration or a related health care field
• Current Permanent U.S. work Authorization Required
• Required Certifications/Licensure
Required Experience
• At least five years of revenue cycle experience, ideally with focus in patient accounting and other back-end processes
• At least three years of reporting/analytics experience utilizing revenue cycle solutions
• At least three years of supervisory experience
Preferred Experience
• Three years of experience with Cerner Millennium, including Registration, Patient Financial Clearance, HIM/Coding, and Patient Accounting
• At least one year of leadership experience in a multi-facility, integrated health care delivery system or consulting experience
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The estimated salary range for this job is $115,000 - $145,000. The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes and required travel. This job is also eligible to participate in Huron’s annual incentive compensation program, which reflects Huron’s pay for performance philosophy and Huron’s benefit plans which include medical, dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future.
Posting CategoryHealthcare
Opportunity TypeRegular
CountryUnited States of America
Top Skills
What We Do
Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change. Through a combination of strategy, expertise and creativity, we help clients accelerate operational, digital and cultural transformation, enabling the change they need to own their future. By embracing diverse perspectives, encouraging new ideas and challenging the status quo, we create sustainable results for the organizations we serve.
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