Description and Requirements
Role Value Proposition
Summary: MetLife is offering an exciting opportunity to contribute to our digital and AI transformation journey. We are seeking experienced Agile Coach to drive the transformation that will enable business results.
As an Agile Coach, you will be responsible for guiding our teams in their Agile journey, helping them to adopt and improve Agile practices, and fostering a culture of collaboration, innovation and continuous improvement.
Key Responsibilities:
- Agile Adoption and Improvement: Coach teams on Agile principles, values, and practices, and help them to adopt and improve their Agile processes.
- Team Facilitation: Facilitate team meetings, workshops, and retrospectives to ensure effective communication, collaboration, and continuous improvement.
- Process Improvement: Identify areas for process improvement and work with teams to implement changes that increase efficiency, productivity, and quality.
- Coaching and Mentoring: Provide coaching and mentoring to team members, Scrum Masters, and Product Owners to help them develop their Agile skills and knowledge.
- Change Management: Help teams navigate organizational change and ensure that Agile principles and practices are aligned with business objectives.
- Metrics and Reporting: Develop and track metrics to measure team performance, progress, and areas for improvement.
- Community Building: Foster a community of Agile practitioners across the organization, promoting collaboration, knowledge-sharing, and best practices.
Candidate Qualifications:
Required
- At least 5 years of working as an Agile Coach with deep understanding of Agile methodologies (Scrum, Kanban and SAFe).
- Ability to define and customize agile processes for execution of both technical and non-technical activities.
- Ability to lead, mentor and influence individuals at all levels of the organization
- Ability to assess the organization's current state and adapt Agile practices to improve efficiency and productivity.
- Excellent communication (verbal and written) with strong interpersonal and networking skills.
- Ability to work collaboratively in a cross-functional, virtual environment across geographies.
Preferred
- Preferred Certifications like PSM, CSM, CSP, SPC, ICP-ACC or SAFe.
- Familiar with tools like Azure DevOps Board and SharePoint.
Competencies
- Communication: Ability to communicate effectively to ensure results are achieved
- Collaboration: Proven track record collaborating and working effectively in a global and multi-cultural environment (e.g. Japanese)
- Diverse environment: Can-do attitude and ability to work in a high paced environment
About MetLife
Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services.
At MetLife, it's #AllTogetherPossible . Join us!
#BI-Hybrid
Top Skills
What the Team is Saying
What We Do
Named among the World’s Most Admired Companies™ by Fortune and recognized in the Fortune 100 Best Companies to Work For® list in 2025, MetLife is leading the global transformation of an industry we’ve defined for more than 155 years. At MetLife, every innovation and line of code is a lifeline for our customers and their families—from victims of natural disasters to people living with disabilities and beyond. With operations in more than 40 markets and leading positions across the globe, MetLife fosters an inclusive culture where our people are energized and inspired to deliver for our customers and communities. Join our remarkable journey—one in which you help write the next century of innovation in financial services—because with MetLife, making the world a better place is All Together Possible.
Why Work With Us
At MetLife, you’ll be working for a company whose purpose is to help customers throughout their life’s journey, and often in their most critical time of need. You’ll be a part of developing leading-edge platforms that will have a lasting impact on the lives and well-being of tens of millions of customers.
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MetLife Teams
MetLife Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
MetLife's current workplace policies classify roles as Office, Hybrid or Virtual based on the nature of work, encouraging new ways of working together
