Logistics Administrator

Position Title: Logistics Administrator

About Charter:

Founded in 1997, Victoria headquartered Charter has grown into one of Canada’s foremost fastest growing Information Technology providers in the country, providing a broad array of high value product and service solutions to clients operating some of the most mission critical networks and applications.

If you are looking to be an integral part of a vibrant, success-based environment with the core values of empowerment, flexibility, agility, innovation, high knowledge based, life balanced, and high ethics deeply embedded into the everyday culture then Charter is a place for you to look. We are a high energy business focused team, providing the highest possible customer experience, with best-in-class engineering support. 

We are looking to add a driven, detail-oriented Logistics Administrator to our team in Burnaby. 

The Logistics Administrator role is a key position in the logistics and operations chain, where smooth coordination and strong communication skills are crucial. The Logistics Administrator will need to manage both incoming and outgoing shipments, ensuring everything moves on schedule, and serve as a bridge between the various internal teams (Sales, Project Management, Order Administration) and external partners, our customers.

Responsibilities 

• Responsible for third party logistics (shipping, receiving, tracking) of IT resources, coordinating and assigning courier vendors based on customer demands and domestic service requirements
• Create documents, communicate and maintain standard operating procedures while driving quality and adherence across the organizations
• Maintain and facilitate relationships with suppliers, couriers/freight providers
• Assemble crates, record contents in Excel, pack goods to be shipped and affix identifying information and shipping instructions
• Inspect, scan, and count items received, verify against our internal systems, and record any discrepancies
• Maintain all necessary records of shipping activities, document departures/arrivals
• Communicate order receipt/shipment/delays, respond promptly to customer/staff inquiries
• Review shipping quotes and invoices for accuracy and resolve discrepancies
• Assist with international shipments as required
• Communicate and maintain standard operating procedures while driving quality and adherence across the organization
• Confirm order status details regularly in the order administration system (SharePoint/Excel, etc.)
• Related general administrative duties including creation of documents
• Other projects or duties assigned

Required Knowledge, Skills, and Experience:

• At least 2 years’ experience with logistics administration in an office setting
• Experience with an order administration system is an asset
• Sound knowledge of MS Office (Outlook, Excel and Word; SharePoint is a bonus); able to quickly learn programs and adapt as needed
• Highly organized (with both data and high volumes of communication)
• Ability to manage multiple priorities and produce results within deadlines
• Proven accurate data entry and attention to detail
• Ability to lift up to 40lbs

Working Conditions:

• Primarily an in-person role, based out of Burnaby, BC.
• Part-time - with the potential for a full-time opportunity in the future.
• Minimal Travel – Less than 10%
• Overtime as required

If you think that you are a good fit, please apply with a resume and cover letter - we look forward to hearing from you!

Charter is an equal-opportunity employer committed to inclusive, barrier-free recruitment and selection processes. Diversity forms the foundation for excellence and Charter seeks team members who will work respectfully and constructively with everyone. We encourage applications from members of groups that have been historically underrepresented on any grounds listed under the Human Rights Code, including gender, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age and/or self-identify as Indigenous (status, non-status, Metis, and Inuit). To request an accommodation in completing an employment application, pre-employment testing, interviewing or otherwise participating in the employee selection process, please direct your inquiries to people @charter.ca