Location Services Assistant

Employment Status:Regular

Time Type:Full time

BUILDING A WORLD CLASS TEAM STARTS WITH YOU

At the heart of CSA Group is a vision: making the world a better, safer, more sustainable place. It's been part of our mission for nearly one hundred years: from the first engineering standard for railway bridges developed in 1919, to more than 3,500 standards, codes & related products today.

Headquartered in Canada, with a global footprint of more than 30 labs and offices across Europe, Asia and North America, CSA Group tests, inspects and certifies a wide range of products - from every day househould items to leading edge technology-to meet exacting requirements for safety, performance and environmental impact.

Our employees take pride in making a difference in people's lives through the work that we do. We're looking for people like you to help make it happen.

Job Summary:

Supports the operation by ensuring clients receive prompt service, the administrative duties are completed and by coordinating the information flow for the group.

Responsibilities:

Understanding the Business

• Promotes awareness of staff and team members relating to issues such as CSA policies and procedures, occupational health, safety, and environmental issues, crisis management, problem-solving and project management

• Documents, reviews and updates GMA working processes and procedures so that all users of the information can provide consistent, cost-effective and timely services

Working Well with Others

• Provide administrative assistance for the Social Committee, including managing meeting minutes, tracking budgets, coordinating office communications, and planning events.

• Ensures group records and Human Resources records agree at fiscal year-end.

• Enters and tracks all labels that have been affixed by the group

• Conducts final tally of all label inventory at fiscal year-end

• Serve as point of contact for other CSA locations

• Plans and organizes training sessions with customers, internal staff and International Partners/Agencies to ensure consistency of process and maintenance of technical competence

Delivering Results

• Coordinate and perform routine administrative tasks, including reception telephone coverage, preparing letters, acknowledging correspondence, filing, scanning, photocopying, and importing documents into Documentum. Distribute standards, bulletins, and memos, and ensure office supplies are maintained.

• Assist operation project delivery teams and office/lab locations with tasks related to expense accounts, submit expense reports, process invoices, vendor management, purchasing, security, shipping and receiving, and HSSE site representation or support.

• Schedule meetings, book rooms, manage visitor experiences, capture meeting minutes, and handle other duties assigned by Operations management.

• Assist with metrology tasks, including collecting, coordinating and preparing equipment shipments for calibration or field representatives, and processing equipment through Met/Teams software.

• Obtains quotes and gathers information regarding purchase, calibration and maintenance of Laboratory equipment

• Manages and oversees purchasing procedures with full documentation as required, including budget tracking and reporting

• Planning, and coordination of team travel and visitors; may include assisting colleagues in making hotel and travel reservations for internal and external visitors. Arranging lunches and making dinner reservations, etc. 

Concern for Safety

• Understands why HSSE is important to self and the organization

• Knows the potential hazards and necessary safeguards in own work area(s)

• Immediately reports hazards, near misses, incidents, observed unsafe acts and conditions

• Demonstrates safe behaviour and adherence to procedures

• Completes all assigned training events

• Participates and engages in the HSSE program in a positive and proactive manner, including workplace inspections and internal/external audits

• Reads and follows all applicable job safety analysis documents (JSA), work procedures and safety rules

• Correctly and consistently uses all provided safety equipment, tools, and personal protective equipment (PPE)

• Offers suggestions and participates in problem-solving sessions that lead to overall HSSE improvements

Education & Experience:

• Full Secondary School Diploma

• 2 years of clerical training on Microsoft Office and various applications and software

• Must possess computer skills, including the Microsoft Suite and software applications used to conduct business, ideally Salesforce.com

• Proven ability to plan, organize and perform assigned duties with minimum supervision

• Must be capable of managing variable workflow and completing multiple tasks on a routine basis

• Demonstrated high attention to detail

• Excellent written and verbal communication skills

• Demonstrated interpersonal skills; must be service-oriented both within the immediate work environment as well as external to the organization

CSA Group is an Equal Opportunity Employer and is committed to diversity, equity, and inclusion.  We prohibit discrimination and harassment of any kind based on any grounds stipulated by applicable laws. We are an organization where opportunities are based on skills and abilities, and differences are respected and valued.  Please contact us at [email protected] if you require accommodation in the interview process.