Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Our team is Seeking a Learning & Development Specialist to join our growing team in San Antonio, TX.
The Learning and Development Specialist provides technical assistance and on-the-job training for departmental teammates in an effort to improve productivity (margin expansion) and carrier and customer compliance (audits) in a way that aligns with the values of TSGA.
How You Will Contribute
- Conduct needs analysis and review training needs/requests in an effort to prioritize development and maximize the impact for development.
- Create a training curriculum and timeline.
- Practice program and project management.
- Create, conduct and present training programs via in person, 1 to 1, classroom style and via teams as needed.
- Stay current with market and carrier trends/changes, legislation, best practices, and other pertinent industry information to make recommendations and incorporate findings/changes into training materials.
- Handle training for all new carriers contracted from quoting to binding to service to renewal term and follow the new carrier checklist in place.
- Empower teammates with confidence and knowledge so that they can have effective conversations with Agents and Markets/Carriers.
- Conduct post-training audits to monitor and follow up on the effectiveness and usefulness of said trainings along with the adoption of training programs.
- Create and maintain company-wide training manuals, job aids and recordings.
- Functions as a subject matter expert (SME) in Property and Casualty.
Licenses and Certifications:
- P&C license in the state of Texas.
Skills & Experience to Be Successful
- 10+ years’ experience training or related experience in P&C.
- Computer literacy.
- Proficient in creating and using Excel, Power Point, Share Point, Word, Publisher, Teams, electronic surveys and other software tools necessary for creating training and job aids and reports/metrics.
#LI-SD1
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
- Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
Top Skills
What We Do
Brown & Brown Insurance provides risk management solutions to help protect what our customers value most. Our four business segments offer insurance products and services to businesses and individuals.
Our culture is built on integrity, innovation, superior capabilities, and discipline. We view insurance differently and use our experience, carrier relationships, and principled customer focus to deliver first-class service and solutions.
Becoming a Brown & Brown teammate introduces you to a career with virtually unlimited possibilities. We think of ourselves as a team, so we have teammates—not employees. We strive to attract people who are competitive, driven, and disciplined. Our unique company culture of meritocracy rewards self-starters and those committed to doing what is best for our customers. We are proud to be certified as a Great Place to Work ®.
Brown & Brown has demonstrated a Culture of Caring through dedication to the people and communities we serve. With more than 11,000 teammates in over 300 locations across the US, Canada, Ireland, the UK, Bermuda, and the Cayman Islands, we actively support numerous organizations in the local communities in which we live, work, and play.
With a long-standing history of proven success, Brown & Brown is one of the insurance industry’s most powerful and influential leaders, ranked as the fifth-largest brokerage in the US and sixth in the world. You can find us on the NYSE as BRO.
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