Lead IT Analyst
Full Time Perm
Way of Work: Hybrid
Salary: $110,200 - $165,300, plus 10% annual bonus
Location: Columbus, OH or Merrillville, IN
The Work and Asset Management Program (WAM) will drive implementation of industry leading processes supported by best-in-class technology to manage work and assets through work planning and initiation, field scheduling and dispatch, and work execution and closeout. There are 3 integrated IT assets being created; SAP SQ4, Salesforce, and Lemur.
This Lead IT Analyst will be assigned to the Work and Assets Management team.
Your responsibilities may include, but are not limited to:
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Working with the manager to prioritize Jira tickets.
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Collaborate with teams across time zones to collect daily ticket status from various teams - SAP, Salesforce, Mulesoft, etc.
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Generate reports on the Jira ticket progress to report up to the leadership.
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Technical understanding of the criticality of an issue and escalate issues or roadblocks to the leadership.
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Collaborate with departments across NiSource - steady state, IT security, etc.
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Work in an Agile or waterfall project.
You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates.
Required Qualifications
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Bachelor's Degree or equivalent work experience
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7+ years of experience developing queries to generate JIRA, PowerBI, or Tableau reports
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5+ years of experience utilizing JIRA
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5+ years of experience collaborating and communicating with vendors and service providers
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5+ years of technical experience utilizing Mulesoft, SAP, and/or Salesforce
Preferred Qualifications
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Utility experience
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JIRA certification
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PowerBI certification
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Salesforce certification
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SAP certification
Disclaimer
The preceding description is not designed to be a complete list of all duties and responsibilities required of the position.
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Work Authorization
Authorized to work in the United States without requiring sponsorship.
Inclusion & Diversity
Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.
Respect and take into consideration diversity within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represent all walks of life and all backgrounds.
Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment.
Equal Employment Opportunity
NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle.
By applying, you may be considered for other job opportunities.
Safety Statement
Promote a safe work environment by actively participating in all aspects of our employee safety program. Report any unsafe conditions and take actions to prevent personal injuries. Support our interdependent safety culture by ensuring the safety of your co-workers. Stay focused on the task at hand and promote productivity through good work habits.
Salary Range:
$110,200.00 - $165,300.00
Posting Start Date:
2025-02-04
Posting End Date (if applicable):
Please note that the job posting will close on the day before the posting end date.
Top Skills
What We Do
NiSource (NYSE: NI) helps energize the lives of its nearly 4 million natural gas and electric customers across six states. Our local utilities – Columbia Gas and NIPSCO – ensure that customers receive safe, reliable and affordable natural gas and electric service each and every day. Our business plan is focused on proactively investing in our energy infrastructure – approximately $1.4 billion a year – to ensure we meet and improve upon our customer commitments for the next 100 years.
We employ more than 7,000 of our neighbors who are actively engaged in the communities we’re privileged to serve, making them great places to live and call home. NiSource is headquartered in Merrillville, Indiana – about 35 miles from Chicago – and we maintain a significant corporate presence in Columbus, Ohio. Our utility operations also span Kentucky, Maryland, Pennsylvania and Virginia
