Company Overview:
Solera is a leading global organization that provides technology solutions and services to the automotive industry. With a strong presence in over 90 countries, Solera offers innovative software and data solutions that empower customers to make informed decisions and improve their operational efficiency. In Korea, Solera is the leading SaaS/PaaS provider to the automobile insurance companies and bodyshops.
Job Summary:
As a Senior Key Account Manager based in Seoul, you will be responsible for managing and expanding relationships with Solera's key clients in the region. Your primary focus will be to drive revenue growth and ensure customer satisfaction by understanding their unique business needs and providing tailored solutions. This role requires exceptional communication, negotiation, and strategic planning skills, with a proven track record in technical sales capabilities, specifically in the Artificial Intelligence (AI) field.
Responsibilities:
Key Account Management: Develop and maintain strong relationships with assigned key accounts, understanding their business objectives, challenges, and opportunities.
Business Development: Identify and pursue new business opportunities within existing accounts by upselling and cross-selling Solera's AI product suites and services.
Strategic Planning: Create and execute account plans, aligning with the company's overall sales and growth strategies, with a focus on AI solutions.
Revenue Generation: Achieve and exceed sales targets by actively managing the sales pipeline, negotiating contracts, and closing deals related to AI products.
Customer Satisfaction: Ensure high levels of customer satisfaction by addressing any concerns or issues promptly and effectively.
Market Analysis: Stay up-to-date with industry trends, competitor activities, and market dynamics to identify potential growth areas in the AI space.
Collaboration: Collaborate with internal teams such as product management, marketing, and customer support to provide a seamless customer experience for AI solutions.
Reporting and Analysis: Prepare regular reports on sales activities, account performance, and market trends related to AI, providing insights and recommendations to management.
Requirements:
Experience: Minimum of 5 years of experience in key account management, preferably within the technology, insurance claim industry or automotive industry, with a proven track record in successful technical sales capabilities, specifically in AI.
Knowledge: Sound understanding of the automobile industry, especially in the collision vehicle repair industry, and familiarity with AI technology solutions.
Sales Skills: Proven track record of achieving sales targets and driving revenue growth, specifically in selling AI products.
Relationship Building: Excellent interpersonal and relationship-building skills to establish trust and credibility with key stakeholders.
Communication: Strong verbal and written communication skills in English and Korean, enabling effective communication with local and global teams.
Strategic Thinking: Ability to think strategically, analyze market trends, and develop actionable plans to drive business growth in the AI space.
Negotiation Skills: Proficient in negotiation techniques to secure favorable agreements and contracts for AI products.
Flexibility: Willingness to travel within the region as required.
Top Skills
What We Do
Solera is a leading global provider of integrated vehicle lifecycle and fleet management software-as-a-service, data, and services. Through four lines of business – vehicle claims, vehicle repairs, vehicle solutions and fleet solutions – Solera is home to many leading brands in the vehicle lifecycle ecosystem, including Identifix, Audatex, DealerSocket, Omnitracs, eDriving/Mentor, Explore, CAP HPI, Autodata, and others. Solera empowers its customers to succeed in the digital age by providing them with a “one-stop shop” solution that streamlines operations, offers data-driven analytics, and enhances customer engagement, which Solera believes helps customers drive sales, promote customer retention, and improve profit margins. Solera serves over 300,000 global customers and partners in 100+ countries. For more information, visit www.solera.com.
