IT Specialist and Help Desk

Reposted 25 Days Ago
Houston, TX
Junior
eCommerce • Information Technology
The Role
The IT Specialist will provide tech support, assist with hardware installations, and manage client communications while developing IT skills.
Summary Generated by Built In

Systems Chief is looking for an IT professional to join our team in our Houston office. This is a great opportunity for someone interested in getting project experience both onsite and remote (from our office location and your home - flexible).


Responsibilities

  • Visit client company locations for varied onsite work, hardware installations, system updates, and infrastructure projects. 
  • Coordinate strongly with team and project manager on tasks (ask lots of questions) 
  • Perform tech support via ticketing system for clients (helpdesk related)
  • Assist with larger scale system migrations and/or networking projects
  • Field client calls for ticket creation
  • Develop your IT skills 


Requirements:

  • College degree related to Computer Systems/IT
  • Working knowledge of Networking concepts, IT Infrastructure, and computer systems
  • Technically savvy with strong communication skills
  • Experience troubleshooting issues and achieving solutions
  • The ability to explain to a non-technical person in a way they will understand
  • Preferred: Cisco or similar qualifying certifications


About Us

We are an IT consulting and infrastructure optimization firm dedicated to improving client tech solutions. Our employees enjoy a work culture that promotes learning opportunities, clear communication, and team-based initiatives. 

The projects we work on involve system migrations, company IT infrastructure, general hardware upgrades/networking/maintenance, IT conference solutions, and more. We have regular project work sessions to review tasks together and learn. 

Our office is located in Houston with clients located nearby and on the East Coast.

Top Skills

Cisco
Helpdesk Software
It Infrastructure
Networking
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The Company
Cranford, NJ
2 Employees
On-site Workplace

What We Do

Leading IT Consulting for all your technology needs. Some of our customer industries are, Telecom, Apparel, Financial, Medical, E-Commerce, Logistics, Warehousing, Call Centers, Start-ups and global Fortune 500 companies.

Systems Chief brings the latest technology, in areas needed for optimum business performance. If your needs are EDI, Automation, Telecommunication, E-Commerce, Infrastructure, IT Management, Database services or Security, our approach and technology will make sure your needs are met in an efficient manner.

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