Company Description
Build an exciting career in the hospitality industry with Minor Hotels, Sri Lanka. Anantara is a luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
Job Description
- Provide troubleshooting assistance for PCs, servers, and other IT-related issues for end-users across the hotel.
- Conduct routine system health checks and capacity studies to ensure optimal performance of servers and network infrastructure.
- Be knowledgeable of hotel fire, life safety, and emergency procedures, ensuring all IT operations are in line with safety protocols.
- Install, test, and configure new workstations, peripheral equipment, and software, assisting with PC setup, IT systems, and user access during onboarding.
- Troubleshoot and resolve in-house guest IT issues, ensuring smooth access to internet and other digital services.
- Support, manage, and administer Windows Servers, ensuring they run efficiently.
- Proven experience in Hotel IT support and systems administration.
- Strong troubleshooting skills, especially with Windows-based environments.
- Knowledge of network infrastructure, server management, and database backup practices.
- Ability to assist with onboarding and IT setup for new employees and users.
- Understanding of hotel operations and technology integration.
- Ability to work under pressure and maintain service standards.
- Attention to detail and proactive approach to resolving IT issues.
- Ability to stay organized and manage multiple tasks simultaneously.
- Attend all briefings, meetings, and training sessions as assigned by hotel management.
- Maintain a high standard of personal appearance and hygiene at all times, representing the hotel’s professional image.
Qualifications
- Degree/ HND in relevant Field
- Preferable prerequisite is 02-03 years' experience in hotel business.
- Knowledge in computer Hardware, Software, Data Base, and Networking.
- Good communication skills
Top Skills
What We Do
Minor International Public Company (MINT) is one of the largest hospitality and leisure companies in Asia Pacific Region. With over 535 hotels and resorts, 2,200 restaurants and 400 retails trading outlets, MINT meets the growing needs of consumers in 62 markets from Africa to Australia including South America and Europe. MINT is a hotel owner, operator and investor with a portfolio of more than 535 hotels, resorts and serviced suites under the Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI. Through Minor Food Group Pcl, MINT operates over 2,200 outlets under The Pizza Company, Swensen’s, Sizzler, Dairy Queen, Burger King, Thai Express and The Coffee Club brands. The latest addition to the restaurant portfolio being Bonchon brand. MINT is also one of Thailand’s largest distributors of lifestyle brands with over 400 points of sale focusing primarily on fashion, cosmetics and contract manufacturing.
