ISV Partnerships Manager

Please note:

This role would suit candidates with SaaS Enterprise, EPOS, Payments or Financial Services sales experience.

ISV Partnerships Manager, do you have a passion for financial services, payments and technology, combined with a strong track record of sales achievement? If so we are looking for a highly motivated Sales / Business Developer to help viva.com develop it's ISV (Independent Software Vendor) and Partner program for our cutting-edge payment solutions to the Croatian market.

Why viva.com?

Viva.com is Europe’s first acquirer powering merchant payments acceptance across 24 countries and 1.165+ devices. With an ECB approved banking license and presence in 24 European markets, Viva.com’s Tap on Any Device technology for in-store payments, Smart Checkout payment gateway for online payments, and marketplace payment solution, help European businesses of any size to accept and manage payments how they want. All of Viva.com’s technology is built in-house over MS Azure, and is fully scalable, supporting any payment checkout journey.

Viva.com provides a seamless, conversion-boosting omnichannel payments platform, featuring acceptance of 40+ payment methods across 17 languages and 9 currencies. Viva.com’s ever-expanding financial services' suite includes value added features such as Real-Time Settlement; Offline Payments minimising chances of losing a sale; a Viva.com business debit card to manage corporate expenses, while reducing acceptance fees to as low as 0%; and Merchant Advance. 

About the Role:

• Identify new ISV opportunities in Croatia

• Monitor the software market for vendors suitable for the ISV program
• Monitor the verticals to identify the major IT vendors offering services to merchants
• Contact vendors suitable for the ISV program and present the program
• Onboard new ISVs
• Assist with the creation of the ISVs account
• Coordinate the communication of the ISV with the TAM team to assist integration work
• Manage merchants coming from ISVs
• Coordinate the onboarding of new merchants, in collaboration with Lead Generation
• Monitor revenue from individual merchants and individual ISVs
• Identify deviations of revenue and trigger corrective actions
• Manage relationships with ISVs
• Conduct regular meetings with the ISVs to review collaboration
• Escalation and internal follow-up on any issues affecting the services offered to ISV merchants
• Monitoring of financial relationship of viva.com with ISVs (invoicing, payments)
• Administrative & other tasks
• Training on company's products
• Sales/ISVs meeting preparation & presentation

• Be accomplished at selling solutions at enterprise level or of developing partnerships/channel partners
• Successful tracked record of sales achievement
• A fast learner able to fast track your understanding of payments solutions and partnership sales process
• Ability to identify both business potential and added value in technology-driven commercial solutions
• Hold sound commercial acumen, able to negotiate multi-partner commercial agreements
• Be a strong stakeholder with engagement skills able to interact confidently at all levels including C-suite
• Be able to work independently and as part of a team to deliver parallel projects
• Hold a proven track record of continually meeting and exceeding sales targets
• Perfect use of the Croatian language with the ability to speak English at business level

Desirable although not essential:

• A background within EPOS peripheral sales

• A highly competitive annual salary (based upon experience)
• Sales bonus of upto 1.5 x your annual salary paid monthly for individual and company sales performance
• Private medical health insurance
• A diverse multi-cultural working environment
• Local office based in Zagreb, Croatia