ISMS Client Manager

Posted Yesterday
Be an Early Applicant
Taipei
Mid level
eCommerce
The Role
The ISMS Client Manager oversees third-party information security audits, educates clients on new standards, prepares assessment reports, and enhances client satisfaction. Key tasks involve leading assessment teams, managing client relationships, and ensuring compliance with standards while contributing to business development.
Summary Generated by Built In

Great that you're thinking about a career with BSI!

職務說明

1. 執行第三方資訊安全相關管理系統的驗證稽核服務。
(如:資訊安全管理系統、個資管理系統、營運持續管理系統、Cyber Security相關...)。
2.新國際資安標準的研讀及推動。
3 .擔任相關管理系統課程的教育訓練講師,如:公開班或包班講師。
Key responsibilities and accountabilities
· Ensure that value is added to customers and their business/organization through the assessment of their systems and processes against BSI requirements
· Prepare assessment reports and deliver findings to clients to ensure client understanding of the assessment decision and clear direction to particular items of corrective action where appropriate.
· Recommend the issue, re-issue or withdrawal of certificates, and report recommendations in accordance with BSI policy, procedures and prescribed time frame.
· Continually enhance & uphold the reputation and perception of BSI through excellent planning, delivery, report writing and day-to-day interactions with customers and other key stakeholders
· Demonstrate commercial acumen and real added value when feeding back to clients
· Continually demonstrate a professional and engaging approach whilst assessing clients Lead assessment teams as required ensuring that team members are adequately briefed so that quality of service is maintained and that effective working relationships are sustained both with Clients and within the team
· Establish and develop an effective partnership, which secures the commercial relationship and encourages opportunities for business development and increased client satisfaction with clients in your portfolio.

· Provide accurate and prompt information to support services, working closely with them to ensure that client records are up to date and complete and that all other internal information requirements are met.

· Plan/schedule workloads to make best use of own time and maximise revenue-earning activity Coach colleagues as appropriate especially where those members are inexperienced assessors or unfamiliar with clients' business/technology and assist in the induction and coaching of new colleagues as requested.
· Maintain and enhance appropriate professional qualification status in relevant disciplines
· Be an active member of the Operational Delivery Team and proactively engage with peers and key stakeholders to ensure continual improvement, in line with the BSI standards of Assessor Excellence putting the customer first.

Our Excellence Behaviours: Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business.

BSI is conducting face-to-face interviews where appropriate and possible. If you are invited to a face-to-face interview but feel more comfortable with conducting the interview virtually, please speak to a member of our recruitment team.

Top Skills

Cyber Security
Information Security Management Systems
The Company
Herndon, VA
9,165 Employees
On-site Workplace
Year Founded: 1901

What We Do

BSI is your business improvement partner. We have shaped best practice for over 100 years, partnering with organizations to accelerate progress and create impact for a fairer society and sustainable world

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