Implementation Lead

Posted Yesterday
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Atlanta, GA
Mid level
Information Technology
The Role
Lead the implementation of technology solutions while managing client relationships, ensuring quality and adherence to timelines, and collaborating with development teams.
Summary Generated by Built In

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Lead the successful delivery of client implementations while ensuring quality and timeliness. Partner with Project Managers and Functional Leads to drive excellence in solution delivery.

Key Responsibilities:

  • Drive implementation methodology and project governance
  • Provide strategic leadership to implementation teams
  • Manage client relationships and expectations
  • Balance scope, quality, and timeline requirements
  • Own requirements traceability and solution architecture
  • Facilitate smooth transition to support teams
  • Collaborate with product development for optimal solutions

What You'll Bring:

  • Strong technical acumen and system development expertise
  • Excellence in stakeholder management and communication
  • Proven problem-solving and decision-making abilities
  • Leadership skills with ability to influence and mentor
  • Experience in benefits administration (asset)

Success Traits:

  • Strategic mindset with attention to detail
  • Excellent communicator and relationship builder
  • Adaptable and resilient under pressure
  • Proactive approach to risk management
  • Commitment to continuous improvement

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

TELUS Health is an Equal Opportunity Employer that aims to foster an inclusive culture that embraces diversity. It is our policy to hire without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, disability, sexual orientation or veteran status.We offer accommodation for applicants with disabilities, as required, during the recruitment process. 

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

Top Skills

Project Management Methodologies
System Development Expertise
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The Company
HQ: Vancouver, British Columbia
32,569 Employees
On-site Workplace

What We Do

At TELUS, our purpose-driven team works together every day to innovate and do good. From providing technology solutions that make our lives safer and easier, to supporting those who need it most, our inclusive, spirited and giving people are passionate about empowering our customers, communities and each other to thrive in our digital world.

A company that helps you be your best self at home and at work:
Find a place where you truly belong, your opinions are valued and you can be your best self.

A career that ignites your full potential:
Get the guidance and support you need to explore your interests, build your skills and get where you want to go.

A culture that goes beyond the expected to strengthen communities and the planet:
Seize the opportunity to make a difference in our communities and do good for our planet as part of our purpose-driven team.

An innovative team committed to solving complex, real world problems:
Join a digitally-enabled workforce that’s pushing the boundaries to create sustainable change.

Join us, and let’s make the future friendly, together www.telus.com/careers

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