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The Lead Issue Resolution Facilitator is responsible for managing non-production issues during client implementations, mentoring team members, improving processes, coordinating with clients and vendors, and ensuring clear communication among stakeholders to enhance overall project outcomes.
The Customer Success Manager at TELUS Health will develop trusted relationships with clients, maintain high levels of client loyalty, and implement strategies to enhance employee engagement with TELUS Health solutions, while conducting business reviews and optimizations.
The Coordinator, Responsible Gambling will educate the public on safe gambling practices, assess visitor needs, plan intervention strategies for problem gambling, support self-exclusion enrollment, and develop a resource library. The role requires strong interpersonal skills, flexibility, and the ability to work independently with a vulnerable population.
As a Wellbeing Support Advisor at TELUS Health, your role includes managing incoming calls, providing support to distressed individuals, ensuring clear communication to clinicians, maintaining accurate records, and participating in quality improvement activities while adhering to privacy legislation and company policies.
As an Account Executive, you will generate new business growth by selling TELUS Health Employer Solutions to SME organizations. You will manage the complete sales cycle, develop relationships with key stakeholders, and guide organizations through their wellness journey, ensuring each interaction adds value to your clients.
As an EAP counsellor, you'll provide in-person, video, or telephone counselling for TELUS Health's clients. You'll manage a varied workload addressing clients' issues while maintaining professional standards. Your role includes setting short-term objectives and handling high-risk cases effectively.
The role involves leading business development activities, securing new business through direct sales and RFPs, building relationships with clients, refining strategies for growth, and presenting at industry events. The ideal candidate must have extensive experience in sales and business development in the software solutions space, particularly in complex B2B environments.
The Business Development, Enterprise role involves leading business development activities, building relationships with clients and partners, executing sales strategies, and driving growth by securing new business opportunities. The successful candidate will work closely with various teams to ensure cohesive campaign execution and continuous improvement in development strategies.
As a Bilingual Seminar Facilitator at TELUS Health, you'll deliver in-person seminars to corporate clients on various topics including Change Management and Stress Management. You will manage the learning environment and utilize your expertise to enhance participants’ skills and accommodate their learning needs.
The Actuarial Consultant will design and manage defined benefit pension plans for clients, ensuring sustainability while addressing employer and employee needs. Responsibilities include client relationship management, providing actuarial consulting services, team leadership, and enhancing market presence through business development and presentations.
As a Sexologist EAP Clinical Counselor, you will provide short-term counseling services in person, by phone, and via video for a diverse clientele. Your role includes managing administrative follow-up of clinical files and collaborating with a multidisciplinary team to enhance the support offered to clients. You will also leverage community resources to assist clients effectively.
The role involves developing sales strategies for U.S. public sector solutions, cultivating new client relationships, leading business development efforts, managing sales pipelines using Salesforce, and collaborating with marketing teams to enhance lead generation. Additionally, the leader will forecast revenue and adjust strategies as needed to meet sales targets.
As a Client Relationship Partner at TELUS Health, you will lead strategic partnerships, ensuring mutual benefits and revenue growth through consultative engagement with partners while collaborating across business units. Your role involves nurturing relationships, protecting revenue, and reporting partnership results to leadership.
As a Bilingual Associate QA Analyst, you will identify test scenarios, write test cases, execute manual test scripts, and report defects. You will collaborate with leads and analysts to ensure quality assurance standards are met while managing deadlines efficiently. The role is fully remote and offers an opportunity to grow expertise in the pension and group insurance sectors.
As an Orthopédagogue at TELUS Health, you will work with students in secondary education, providing individualized support through one-on-one and group sessions. You will collaborate with teachers and school administration to assist students with special needs and deliver workshops. This role requires a focus on continuous learning and delivering quality educational support in a collaborative environment.
The Customer Success Manager at TELUS Health will drive strategic partnerships, enhance client relationships, and manage renewals and expansions. The role focuses on client success through innovative engagement programs, performance tracking, and collaboration with internal teams to improve the customer experience and product offerings.
As a Document Specialist, you will program and edit Word templates and pension documents using Ariel software. Responsibilities include maintaining dynamic documents, conducting unit tests, and advising on optimal document solutions in a collaborative team environment.
The Prevention Advisor will support and advise clients of a prevention fund regarding health and safety in the workplace. Responsibilities include identifying risks, developing corrective action plans, delivering training, and promoting workplace safety. The role involves frequent client visits and collaboration to achieve departmental goals.
As a Bilingual Representative at TELUS Health, you will educate the public on responsible gambling, support individuals with problem gambling behaviors, and develop resources related to gambling. Your role involves engaging with vulnerable populations and planning intervention strategies while maintaining a flexible schedule.
The Functional Lead manages a team of analysts and auditors focused on Defined Benefit Pension components, ensuring deliverables meet quality and deadlines. They liaise with clients and the product development team, leading project scope control and risk identification while contributing to process improvements.