Human Resources Coordinator

Department:

Human Resources – Business Partner

We are Walker & Dunlop.  We are one of the largest providers of capital to the commercial real estate industry, enabling real estate owners and operators to bring their visions of communities — where people live, work, shop, and play — to life. We are committed to creating meaningful social, environmental, and economic change in our communities.

Department Overview

Human Resources at Walker & Dunlop is more than just policies and procedures – we’re the stewards of the Walker & Dunlop employee experience and the Walker Way. Our dedicated team of HR professionals is here to ensure that every employee experiences W&D as a great place to work.

We know that W&D’s success is closely tied to the engagement, health, and professional fulfillment of our employees. Throughout W&D’s history, our people have remained our top priority. We provide employees with leadership and guidance, supporting their personal and professional growth during every step of their tenure. Our unique cultural framework fosters an environment where individual respect is the norm, promoting collaboration within our organization. We live this philosophy through candid communication, commitment to promoting from within, and active involvement in our community.

Join us, and experience how Human Resources at Walker & Dunlop brings personal care and professionalism together to ensure your success.

The Impact You Will Have

The Human Resources Coordinator partners with the Talent Team to deliver best-in-class programs for Walker & Dunlop.  This role includes managing day-to-day administrative duties, handling additional team tasks and department projects. The ideal candidate is a high-performing team player with excellent time management, communication, organizational, and technical skills. The candidate must display professionalism, thrive in a fast-paced environment, and be a creative problem solver.

Primary Responsibilities

• Talent Team Support: Collaborate closely with the Talent Team to drive day-to-day assignments, support recruiting efforts, and manage special initiative projects for assigned business groups, ensuring seamless operations and strategic alignment.

• Recruiting Assistance: Enhance recruiting efforts by conducting reference checks, phone screens, and creating offer letters, contributing to the acquisition of top talent.

• Employee Relations Support: Provide critical administrative support for employee relations concerns, including actively taking notes, updating employee files, and maintaining accurate data for HR leaders to ensure informed decision-making.

• Confidential Information Management: Process and manage time-sensitive and confidential information and tasks, such as department personnel actions and management reporting, with the utmost discretion and accuracy, safeguarding the integrity of HR operations.

• Data Analysis and Reporting: Develop and run comprehensive reports in the HRIS system, analyze data, and prepare final products for presentation, offering valuable insights to inform HR strategies and initiatives.

• HR Collaboration: Work collaboratively with various Centers of Excellence within Human Resources to ensure a cohesive and positive employee experience, enhancing overall HR service delivery.

• Document Preparation: Prepare general correspondence, memos, presentations, analyses, and similar documents; meticulously proofread for spelling, grammar, and layout, ensuring confidentiality, accuracy, and clarity in all communications.

• Employee Inquiries: Respond promptly to employee inquiries on various HR topics, including directing them to the appropriate point of contact and providing information from the Employee Handbook, thereby fostering an informed and supported workforce.

• Special Projects: Assist the Talent Team with special projects, contributing to the continuous improvement and innovation of HR programs and processes.

• Additional Duties: Perform other duties as assigned, demonstrating flexibility and a proactive approach to supporting the HR department's evolving needs.

• Attendance is generally 8:30 am – 5:30 pm EST Monday through Friday with the ability to work up to 2 of those days remotely.

Education and Experience

• Bachelor's Degree: A Bachelor's degree in Human Resources, Organizational Development, or a related field is preferred.

• Relevant Experience: A minimum of 1 year of administrative or project management experience, with a strong preference for experience within an HR department.

• HRIS Proficiency: Experience with Workday software or similar HRIS systems is a plus.

Knowledge, Skills and Abilities

• Proficiency in Microsoft Office Suite: Advanced skills in Excel and PowerPoint, essential for data analysis, reporting, and presentation preparation.

• Organizational Skills: Self-starter with the ability to organize and prioritize a busy workload efficiently, maintaining professionalism and composure in high-stress situations, while ensuring the timely and accurate completion of deliverables.

• Attention to Detail: Exceptional attention to detail, ensuring accuracy and quality in all tasks, especially in managing confidential information and preparing reports.

• Communication Skills: Ability to communicate clearly and professionally with managers and colleagues, both verbally and in writing, demonstrating conciseness, clarity, tact, and cordiality.

• Confidentiality and Discretion: Adheres to ethical behavior and work standards that engender confidence and reliability in all professional interactions by maintaining confidentiality and using discretion in handling sensitive information and tasks.

• Professionalism and Enthusiasm: Displays interest and enthusiasm for the job and the success of the organization, contributing positively to the company culture and composure in high-stress situations.

• Interpersonal Skills: Must effectively work as part of a team and with individuals at all levels, both internally and externally, fostering positive and professional relationships and providing a strong individual contribution.

• Ownership: Demonstrates ownership of work, willingness to take on challenges, acknowledge growth opportunities, and exhibit patience when learning new processes.

• Embodiment of Company Values: Embodies the Walker Way in approach to work: caring, collaborative, tenacious, driven, and insightful.

This position has an estimated base salary of $50,000 - $60,000 plus discretionary bonus.  An employment offer is based on the applicant’s relevant work experience, applicable knowledge, skills, abilities, internal equity, and alignment with market data. 

#LI-CR1

 #LI-Hybrid

What We Offer  

• The opportunity to join one of Fortune Magazine’s Great Places to Work winners from 2015-2023 

• Comprehensive benefit options* that have earned Walker & Dunlop the silver level of the 2022 Cigna Healthy Workforce Designation™, some of which include:
    - Up to 83% subsidized medical payroll deductions
    - Competitive dental and vision benefits
    - 401(k) + match
    - Pre-tax transit and commuting benefits
    - A robust health and wellness program – earn cash rewards and gain access to resources that
      promote health, engagement, and balance
    - Paid maternity and parental leave, as well as other family paid leave programs
    - Company-paid life, short and long-term disability insurance
    - Health Savings Account and Healthcare and Dependent Care Flexible Spending 

• Career development opportunities 

• Empowerment and encouragement to give back – volunteer hours and donation matching 

 
*Eligibility may vary based on average number of hours worked 

EEO Statement

We are committed to equity in all steps of the recruitment and employment experience. We believe in equal access to opportunities in our workplace.  We do not tolerate discrimination, including harassment, based on any characteristic protected by applicable law, such as race, color, national origin, religion, gender identity, sexual orientation, sex, age, disability, veteran or military status, and genetic information.  We strive to be a safe place to ask questions, build professional relationships, and develop careers.

SPAM
Please be wary of recruitment scams. An indication of a scam might be a request for sensitive or bank information at the time of application or emails coming from a non walkerdunlop.com email address. Please call us at 301.215.5500, if you have any concerns about information requested during or after the application process.

Fair Chance Hiring

Background checks, including any questions related to infractions, arrests, or conviction records, will not be conducted until after a conditional offer of employment has been accepted. We will consider for employment qualified applicants regardless of arrest and conviction records, in accordance with federal, state, and local laws.