Human Resources Coordinator

Human Resources Coordinator

Reporting to the Chief People Officer, the HR Coordinator plays a pivotal role on the team, providing essential multi-functional support and acting as the first point of contact for the department. This role is ideal for a highly motivated individual with exceptional organizational skills and ability to prioritize and manage an evolving workload. If you a curious learner, thrive in a fast-paced environment, proactively take initiative, and are eager to step in and solve problems, we want to hear from you.

The Company - PROS:

PROS Holdings, Inc. (NYSE: PRO) provides AI-powered solutions that optimize selling in the digital economy. PROS solutions make it possible for companies to price, configure and sell their products and services in an omnichannel environment with speed, precision and consistency. Our customers, who are leaders in their markets, benefit from decades of data science expertise infused into our industry solutions.

A Day in the Life of the HR Coordinator - About the role:

Administrative Support

• Provide full administrative support to the CPO and HR team with timely and seamless coordination in a frequently changing, fast-paced environment.
• Strategically manage and maintain complex calendar schedules across multiple time zones.
• Coordinate and arrange domestic and international travel, including detailed  itineraries and agendas.

HR Operations Support

• Support the CPO with preparation of key deliverables such monthly board notes, quarterly business reviews and annual strategy meetings
• Assist in HR cycle planning and maintain the HR calendar, including scheduling meetings and tracking key deliverables and milestones.
• Oversee employment verification requests and support onboarding and offboarding processes, including background checks, managing terminations (voluntary and involuntary), processing separation agreements, conducting exit interviews and maintaining accurate records.
• Create and maintain a digital document management system for HR records.

Event Planning & Coordination

• Plan and execute HR events, employee team-building activities and off-site meetings.
• Collaborate with the Employee Experience team to help organize employee engagement events in the Houston office.

Vendor & Budget Management

• Manage select vendor relationships, including procurement processes, purchase order requests, invoicing, contract reviews and invoice approvals for HR-related purchases (e.g. branded gifts, anniversary gifts, promotional items, etc.)
• Process expense reports and timesheets and reconcile department expenses monthly.

Communication & Compliance

• Monitor the HR mailbox, addressing general inquiries or escalating them to the appropriate team member.
• Act as a liaise between HR and other departmental leaders including Finance, IT Legal and Marketing.
• Update Office Labor Requirements posters for Houston office annually.

Required Qualifications - About you:

Experience

• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and Teams; experience with Workday and DocuSign is a plus.

Communication & Interpersonal Skills

• Strong verbal and written communication skills, with the ability to interact effectively across all levels of the organization.
• Demonstrated tact, discretion, and professionalism when handling sensitive information.

Organizational Skills

• Ability to manage multiple priorities simultaneously while maintaining attention to detail in a fast-paced environment.
• Resourceful problem-solver who anticipates challenges and adapts quickly.

Highly Preferred

• 2–4 years of experience in human resources or a related field (Bachelor’s degree preferred).

Skills & Personal Characteristics:

• Ownership
• Innovation
• Care

Why PROS?

PROS culture and the truly extraordinary people who work here are at the very core of our success. We have a passion for what we do, and we won’t stop until we’ve delivered on our promises. We’re committed to the success of our customers. That’s why we think harder and dream bigger – so our customers can go even further than they ever imagined possible.

This is a unique opportunity to join a company that has 30+ years of proven success with a long runway of more success.

Our people make PROS stand out from the rest. If you want to be a part of something truly extraordinary, come help us shape the future of how companies compete and win in their markets.

Work Environment:

Most work activities are performed in an office or home-office environment and require little to moderate physical exertion. Work activities may require periods of extended hours, critical deadlines and stressful situations. To successfully complete the tasks of this position, individuals must be able to communicate clearly (in writing and orally), comprehend business terminology, interpret numerical data.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.