HRBP Operations Associate

Department:

Human Resources – Ops

We are Walker & Dunlop.  We are one of the largest providers of capital to the commercial real estate industry, enabling real estate owners and operators to bring their visions of communities — where people live, work, shop, and play — to life. We are committed to creating meaningful social, environmental, and economic change in our communities.

Department Overview

Our Human Resources department at Walker & Dunlop is more than just policies and procedures – we’re the stewards of the Walker & Dunlop employee experience. Our dedicated team of HR professionals is here to ensure that every employee experiences W&D as a great place to work.

We know that W&D’s success is closely tied to the engagement, health, and professional fulfillment of our employees. Throughout W&D’s history, our people have remained our top priority. We provide employees with leadership and guidance, supporting their personal and professional growth during every step of their tenure. Our unique cultural framework fosters an environment where individual respect is the norm, promoting collaboration within our organization. We live this philosophy through candid communication, commitment to promoting from within, and active involvement in our community.

Join us, and experience how the Human Resources department at Walker & Dunlop brings personal care and professionalism together to ensure your success.

The Impact You Will Have

The Senior HRBP Operations Specialist will be responsible for managing and streamlining all operational aspects of the Human Resources Business Partner Function and ensuring smooth and efficient processes in close partnership with the VP, Talent Team Operations and HRBP Operations Specialist.

Primary Responsibilities

• Data Analysis and Reporting

  • Utilize HR analytics and data to support informed decision-making and provide insights to the leadership team.

  • Develop and present HR metrics and reports to demonstrate the impact of HR initiatives.

  • Manage all data requests, ensuring accuracy and timely delivery.

  • Conduct regular data audits to maintain data integrity and compliance.

• HR Systems Management

  • Centralize all employment data within Workday to maintain a single source of truth for HR data and processes.

  • Collaborate with the HRIS team to improve and optimize HR systems for increased functionality and efficiency.

  • Provide systems training, particularly in Workday, to team members, ensuring they can effectively navigate and utilize the system.

• Ongoing Projects and Initiatives

  • Manage and oversee ongoing HR projects and initiatives, including but not limited to the Great Place to Work (GPTW) program, the annual review process, the annual budget process, and the development of a quarterly Board Book.

  • Create and maintain an annual project timeline to ensure timely execution of key HR projects.

• Process Improvement and Compliance

  • Regularly audit HR systems and processes to identify areas for improvement, efficiency gains, and compliance with HR policies and regulations.

  • Recommend and implement process enhancements to streamline HR operations and reduce manual tasks.

  • Collaborate with Talent Acquisition Operations to streamline and optimize processes where Talent Acquisition crosses with the HRBP function, ensuring efficient workflows and improved operational support for the Human Resources team.

• Lead and meaningfully engage HRBP Operations Specialist.

• Provide guidance, mentorship, and support to team members to ensure alignment with organizational goals and objectives.

• Perform other duties as assigned.

• Attendance is generally 8:30 am – 5:30 pm EST Monday through Friday with the ability to work up to 2 of those days remotely.

Education and Experience

• Bachelor’s degree from an accredited college or university preferable.

• 4+ years of progressive HR experience, preferably in HR Operations and/or as an HR Generalist.

• SPHR or PHR a plus.

Knowledge, Skills and Abilities

• Teaming and leadership skills are critical.

• Proven experience in HR operations, data analysis, and reporting.

• Strong proficiency in HRIS systems, preferably Workday, with the ability to provide training and troubleshoot issues.

• Excellent analytical and problem-solving skills.

• Strong organization skills with the ability to manage multiple projects and initiatives simultaneously.

• Attention to detail and a commitment to data accuracy.

• Knowledge of HR compliance and regulations.

• Strong verbal and written communication skills.

• Strong presentation skills.

• Strong Microsoft Office skills (Word, Excel, PowerPoint, MS Publisher, Outlook).

• Ability to use sound judgment to act with minimal supervision.

• Ability to show ownership of your work, take on challenges and acknowledge growth opportunities, and demonstrate patience when learning new processes.

• Courtesy, respect, and thoughtfulness in teaming with colleagues and other stakeholders.

This position has an estimated base salary of $80,000 - $95,000 plus discretionary bonus. An employment offer is based on the applicant’s relevant work experience, applicable knowledge, skills, abilities, internal equity, and alignment with market data.

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What We Offer  

• The opportunity to join one of Fortune Magazine’s Great Places to Work winners from 2015-2023 

• Comprehensive benefit options* that have earned Walker & Dunlop the silver level of the 2022 Cigna Healthy Workforce Designation™, some of which include:
    - Up to 83% subsidized medical payroll deductions
    - Competitive dental and vision benefits
    - 401(k) + match
    - Pre-tax transit and commuting benefits
    - A robust health and wellness program – earn cash rewards and gain access to resources that
      promote health, engagement, and balance
    - Paid maternity and parental leave, as well as other family paid leave programs
    - Company-paid life, short and long-term disability insurance
    - Health Savings Account and Healthcare and Dependent Care Flexible Spending 

• Career development opportunities 

• Empowerment and encouragement to give back – volunteer hours and donation matching 

 
*Eligibility may vary based on average number of hours worked 

EEO Statement

We are committed to equity in all steps of the recruitment and employment experience. We believe in equal access to opportunities in our workplace.  We do not tolerate discrimination, including harassment, based on any characteristic protected by applicable law, such as race, color, national origin, religion, gender identity, sexual orientation, sex, age, disability, veteran or military status, and genetic information.  We strive to be a safe place to ask questions, build professional relationships, and develop careers.

SPAM
Please be wary of recruitment scams. An indication of a scam might be a request for sensitive or bank information at the time of application or emails coming from a non walkerdunlop.com email address. Please call us at 301.215.5500, if you have any concerns about information requested during or after the application process.

Fair Chance Hiring

Background checks, including any questions related to infractions, arrests, or conviction records, will not be conducted until after a conditional offer of employment has been accepted. We will consider for employment qualified applicants regardless of arrest and conviction records, in accordance with federal, state, and local laws.