Join the Ritz-Carlton Yacht Collection: Where Every Voyage is a Symphony of Luxury
Embark on an extraordinary journey with the Ritz-Carlton Yacht Collection, an exquisite extension of the renowned Ritz-Carlton brand, dedicated to redefining ultra-luxury hospitality at sea. As a "Lady or Gentleman" of our esteemed team, you'll be entrusted with the art of delivering the impeccable "Gold Standards" that have made the Ritz-Carlton an epitome of excellence across the globe.
The Essence of Excellence: The Gold Standards
The Gold Standards are the bedrock of the Ritz-Carlton experience, setting us apart in the industry and establishing a legacy of unparalleled service. These standards embody the values and culture that define our brand, and serve as the compass guiding our every endeavor.
The Employee Promise
At The Ritz-Carlton, our Ladies and Gentlemen are the most important resource in our service commitment to our guests. By applying the principles of trust, honesty, respect, integrity and commitment, we nurture and maximize talent to the benefit of each individual and the company. The Ritz-Carlton fosters a work environment where diversity is valued, quality of life is enhanced, individual aspirations are fulfilled, and the Ritz-Carlton Mystique is strengthened.
Join us on a journey where every day is a testament to the highest standard of luxury and service. Apply now and be part of an unparalleled legacy in hospitality.
The HR & Yacht Planning Coordinator supports the Shipboard HR and Yacht Planning teams by coordinating day-to-day administrative tasks essential for the smooth operation of shipboard HR service delivery and Yacht Planning support. This role requires strong organizational skills, attention to detail, a friendly service-first approach, and the ability to handle confidential information.
Essential Functions
- Maintain and organize personal records for all shipboard employees, ensuring compliance with company policies.
- Support the preparation and maintenance of necessary joining documents for new employees during the onboarding process.
- Monitor and ensure all HR-related documents are current in the company's HRIS and other systems/repositories.
- Support administration of select benefits offered to shipboard employees, ensuring all details are accurate and current.
- Manage accommodation requests as needed by operations, coordinating logistics effectively.
- Support contract distribution for all new hires, ensuring professional and seamless communication as part of our warm welcome standards.
- Partner with Shipboard HR professionals, the Yacht Planning team, and Operations with a focus on strong and respectful partnerships to maximize efficiency and effectiveness.
- Provide relevant and timely reports to onboard teams, hiring agents, port agents, and corporate leadership.
- Assist the corporate HR team in preparing, implementing, and monitoring new build, dry/wet dock, and operating budgets.
- Administer POs and vendor payment systems and processes ensuring accurate and timely payments; partnering with AP, Finance, and Accounting as required.
Competency
Skills & Experience:
- Previous experience in the Hospitality or Cruise industry is preferred
- Proven experience in an administrative or coordination role, preferably in the maritime or hospitality industry
- Tech savvy, proficient in Microsoft Office software
- Proven problem-solving and analytical skills
- Detail-oriented with the ability to own and manage multiple tasks simultaneously
- Excellent organization and follow-through skills
- Ability to handle confidential information with discretion
- Excellent interpersonal, written, and verbal communication skills
- Ability to build and maintain rapport with internal and external customers and handle situations with confidence, tact, and resourcefulness
- Flexible, adaptable, and optimistic with the ability to work under pressure to meet deadlines in a fast-paced office environment
The Ritz-Carlton Yacht Collection is an Equal opportunity, inclusive employer and will consider all applicants for employment with the Company on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other category protected by federal, state, or local law.
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