Hospitality Specialist

Posted 2 Days Ago
Be an Early Applicant
Boston, MA
Junior
Legal Tech
The Role
The Hospitality Specialist provides exceptional customer service through 'White Glove' hospitality, managing client meetings and events, ensuring cleanliness of spaces, coordinating catered events, and utilizing various software for tasks. Responsibilities include setting up meeting rooms, inspecting kitchens, and supporting administrative needs.
Summary Generated by Built In

It's fun to work at a company where people truly believe in what they are doing!

Job Description:

Hospitality position provides “White Glove” customer service and is responsible for taking care of all client meetings and events, and hospitality tasks at a client location. 

Essential Job Responsibilities

  • Provide “White Glove” hospitality services

  • Set-up meeting rooms as specified

  • Perform walk through of floor(s) to inspect and ensure that all conference rooms and kitchens are clean, and stocked with supplies

  • Clean pantry and kitchen as needed

  • Provide support for miscellaneous requests and flex services

  • Utilize various software and event planning programs to meet tasks

  • Coordinate with firm's reception team to schedule, set up and break down catered events.

  • Support the Epiq Office Services Team when needed with various production and mail services.

Qualifications & Requirements

  • High School Diploma or GED

  • Minimum of 1-year work experience, client service-oriented preferred

  • Good customer service skills, including tact in handling complaints

  • Good verbal and written communication skills

  • Attention to detail and ability to multitask in a fast-paced environment

  • Ability to lift or move 40 lbs.

  • Ability to walk, bend, kneel, stand, and/or sit for an extended periods of time

  • Working knowledge of Microsoft, Outlook, Word, and Excel

  • Flexible according to Event Schedule, but primarily Monday through Friday 8:30 AM to 5:30 PM

The Compensation range for this role is 20.94 to 25.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

Click here to learn about Epiq's Benefits.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

Top Skills

Microsoft
The Company
HQ: New York, NY
6,282 Employees
On-site Workplace
Year Founded: 1988

What We Do

Epiq, a global technology-enabled services leader to the legal industry and corporations, takes on large-scale, increasingly complex tasks for corporate counsel, law firms, and business professionals with efficiency, clarity, and confidence. Clients rely on Epiq to streamline the administration of legal department and business operations, class action and mass tort, eDiscovery, regulatory, compliance, restructuring, and bankruptcy matters. Epiq subject-matter experts and technologies create efficiency through expertise and deliver confidence to high-performing clients around the world. Learn more at www.epiqglobal.com.

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