Group Travel Consultant - £35,000 +10% Uncapped Commission

Posted 2 Days Ago
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Surbiton, Surrey, England
Junior
Aerospace
The Role
The Group Travel Consultant will manage group travel bookings from enquiry to completion, engage with clients, ensure a top-tier customer experience, and meet sales targets. Responsibilities include sourcing leads, maintaining client relationships, and showcasing expertise in group travel products, working both independently and collaboratively in a dynamic travel environment.
Summary Generated by Built In

Company Description

Are you a capable operator within the Group Travel sector, or somebody from a Travel background that is keen to sell and organise Group Travel? Are you well-organised, highly motivated & driven & detail focussed, and able & keen to hit sales targets? Are you ambitious, and keen to join a unique, exciting & dynamic Travel Business? If so - this could be the opportunity that you have been looking for...

The Travel Division has primarily operated as a high-end, luxury Travel Agency, working alongside our sister company Air Charter Service, to ensure that their charter customers have exclusive access to a range of ancillary products, including Luxury Hotels, Premium Cabin Flights, and top-of-the-range Villas & Yachts. Our business is all about service, and we work to the end that we will always go the extra mile to ensure that the time spent in destination is as well organised and memorable as the time spent onboard one of our Charter Flights.

Job Description

Working with the travel division, day to day duties will include but are not limited too: 

  • Externally source leads, as well as engaging with referred Large Group Private Aviation Clients, to build a List of Repeat Travel Customers.
  • Demonstrate an expert understanding of the most suitable Group Travel Products for each customer, and make suitable recommendations.
  • Manage group travel bookings from initial enquiry to completion, and collaborate with other company departments to ensure best possible experience for our customers.
  • Take a “Customer First” attitude, and full ownership of our Customers In-Destination Experience (may involve working outside of regular hours to ensure all customer trips run successfully).
  • Maintain relationships with repeat clients, and pro-actively manage your customer list through outbound sales calls, emails and visits (both face-to-face and virtual) .
  • Working towards exceeding daily, monthly & annual goals linked to both productivity and financial targets
  • Able to collaborate, work as part of a team, and contribute towards a wider group collective.
  • Follow company procedure in a methodical and chronological way to ensure protection of both TTD and your clients.
  • Work productively in what can sometimes be a pressurised environment, making prompt and clear decisions which may involve tough choices or considered risks.
  • Representing the Business externally at events with suppliers, customers & wider industry peers.

Qualifications

  • Very clear written & verbal communication skills
  • Fluency in both written and spoken English 
  • Extensive knowledge of major global destinations and travel products, and an up to date understanding of latest tourism trends.
  • Someone with a high aptitude and passion for sales, ideally with a track record from previous Travel Industry role.
  • An organised & disciplined attitude towards workload and time management, balancing multiple factors at any one time, is very important.
  • A willingness to commit to the demands of the role – including (where necessary) working outside of regular working hours to get the job done.
  • Ability to work independently, but also able to collaborate with people inside and outside of both The Travel Division and the wider parent company.
  • Somebody who enjoys working to both individual and team goals / objectives, within in a friendly and competitive environment.
  • Previous experience of working on a GDS (ideally Amadeus) is desirable 
  • Previous experience of booking and managing Groups within the Travel Industry is desirable.

Additional Information

Starting salary of £35,000pa

  • Opportunity to earn 10% Uncapped Commission from day 1 
  • 22 days annual leave (increasing to 25 after 1 year service & with length of service) 
  • Clear path for career progression
  • Free daily breakfast & lunch in our office canteen "The Hangar"
  • Free onsite gym with classes 
  • 2x "giving back" charitable days a year
  • Cycle to Work Scheme
  • Onsite car park 
  • Private healthcare and Pension

Top Skills

Amadeus
Gds
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The Company
HQ: New York, NY
759 Employees
On-site Workplace
Year Founded: 1990

What We Do

Air Charter Service (ACS) is an aircraft charter company that arranges passenger and cargo aircraft charters worldwide.

ACS has offices across North America, South America, Europe, CIS, Africa, the Middle East, Asia and Australasia meaning they can offer the best charter solutions using local knowledge.

Air Charter Service arranges aircraft charters for organisations including governments, large multinational corporations, royalty and international aid agencies. The company specialises in providing tailor made charter solutions for any aircraft charter request ranging from transportation of football fans to international matches to transporting outsized pieces of cargo and VIP trips.

ACS continues to grow and now generates revenues of over a billion dollars, arranging over 23,000 full charter contracts per year.

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