At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 22K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
Global Head of Total Rewards
Why We Have This Role
The global tech landscape is ever-evolving, and at Qualtrics, we're at the forefront of innovation. To attract, retain and engage the best talent in the market, we're building a best-in-class Total Rewards program. As our Senior Manager, Total Rewards, you'll lead a high-performing, global team of compensation, equity, benefits, and total rewards specialists. You'll play a pivotal role in shaping our end to end rewards strategy including Sales compensation, ensuring it's competitive, aligns with our business goals, and fosters a culture of engagement and high performance. This role reports directly to the Chief People Officer.
How You’ll Find Success
- You have a strong track record of leading and developing successful teams in a global environment.
- You possess a deep understanding of compensation, equity and benefits trends, with a focus on the tech industry.
- You have success in designing and implementing compensation plans in a private environment.
- You're a strategic thinker with exceptional analytical skills and the ability to translate data into actionable insights.
- You're a strong communicator who can build consensus and influence stakeholders across all levels of the organization.
- You're passionate about building a positive employee experience and fostering a culture of belonging.
How You’ll Grow
This role offers a unique opportunity to make a significant impact on a global scale. You'll be at the forefront of shaping the future of our Total Global Rewards program, influencing the strategies to attract, retain and engage our employees. You'll have the chance to develop your leadership skills by mentoring and coaching a talented team, and you'll gain exposure to senior leadership within the company in partnering with them as our compensation strategies evolve.
Things You’ll Do
- Lead and manage a global team of compensation, equity, benefits, and total rewards analysts.
- Develop and implement a comprehensive Total Rewards strategy that aligns with our business goals and talent acquisition objectives.
- Conduct market research and analysis to ensure our compensation and benefits programs remain competitive in the market.
- Recommend total rewards approaches in a private company context.
- Advise on change management of total rewards from a public company context to private company context
- Design and administer competitive salary structures, bonus plans, and stock options.
- Oversee the design, implementation, and communication of employee benefits programs (health insurance, retirement savings, etc.).
- Partner with key stakeholders across the business to ensure Total Rewards programs meet the needs of a diverse workforce.
- Partner with the Chief People Officer to ensure all necessary materials are ready for People & Culture committee meetings and Board meetings.
- Manage the Total Rewards budget and ensure compliance with all legal and regulatory requirements.
- Stay up-to-date on industry best practices and emerging trends in compensation and benefits.
What We’re Looking For On Your Resume
- Bachelor's degree in Human Resources, Labor Relations, Business, Law, or a related field; advanced degree (e.g., MA, MBA) preferred.
- 10+ years of experience in compensation, equity, benefits, or total rewards within a global organization (ideally in the tech industry).
- Demonstrated success in delivering total rewards in a private equity environment.
- Proven track record of leading and developing high-performing teams.
- Strong understanding of private company compensation and benefits principles and practices.
- Experience with variable compensation structures.
- Experience with conducting market research and salary surveys.
- Excellent analytical and problem-solving skills.
- Strong communication, presentation, and interpersonal skills.
- Ability to influence stakeholders and build consensus.
- Proficiency in HRIS systems and total rewards software.
- Global mindset and experience working in a multicultural environment.
- Ability to travel internationally as required.
What You Should Know About This Team
- Hybrid office environment with regular operating hours (3x per week required in office - 2 set by company, 1 set by the People team); however, flexibility to accommodate global time zones is necessary.
Our Team’s Favorite Perks and Benefits
- Work life integration is deeply important to us - we have frequent office events, team outings, and happy hours.
- Qualtrics Experience Program - $1,800 for an experience of your choosing each year (eligible after a year).
- We take pride in our office design, aiming at fostering creativity from our rooftop views to an open and collaborative work space.
- On top of standard benefits package (medical insurance for employees and their families, as well as dental, vision, life insurance, etc.) we provide snacks, drinks, and free lunches in our office every day.
- We believe in sharing Qualtrics success, which is part of the compensation for all employees.
The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.
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What the Team is Saying
What We Do
At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 19,000 clients globally.
"We are in the business of empowering organizations to really understand what people want, and then act on it with empathy, speed, and scale. This is what Qualtrics Experience Management is really about." - Zig Serafin, CEO
Why Work With Us
We're a place where strategic risks are encouraged & complex problems get solved together. Where nimble teams are empowered to set aggressive goals & move fast to win. A place that makes you feel safe as your authentic self. Where everyday work results in growth. And, most importantly, where what you do matters. That's why we work at Qualtrics.
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Qualtrics Teams
Qualtrics Offices
OnSite Workspace
Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader.
