Finance Team Manager

Title: Finance Team Manager
Reports To: Controller Classification: Exempt
Department: Finance Position Type: Full-Time
At SmartChoice, we’re reshaping the way businesses communicate, connecting them with innovative solutions through our SMART Network. As a trusted Voice Carrier, Internet Service Provider, Microsoft Teams Partner, and Service Expert, we help companies nationwide achieve new levels of performance with our tailored and cutting-edge technology. We're passionate about delivering exceptional white-glove service, and our team is key to keeping businesses moving forward.

Why Join Us?
At SmartChoice, we believe that greatness is achieved through collaboration, creativity, and a relentless commitment to white glove service and customer success. We don’t just sell products—we build partnerships and create lasting impacts for businesses across the country. As a leading provider of advanced voice, internet, and communications solutions, we empower our clients with the tools they need to thrive in today’s fast-paced, tech-driven world.
At SmartChoice, we believe our people are the heart of what we do, and we pride ourselves on fostering a dynamic and inclusive work environment where everyone’s voice is heard. Our culture thrives on creativity, collaboration, and celebrating successes—big and small.
As part of our team, you'll be joining a company that values innovation, teamwork, community engagement, and professional growth. Whether it's through professional development, team-building events, or mentorship opportunities, we ensure that our employees feel supported and empowered to achieve their goals. If you're driven, passionate, and ready to make an impact, we want you to be part of our journey.

Position Overview:
We are seeking an experienced and highly motivated Finance Team Manager to oversee our finance department's daily operations and strategically support our growth as a leading UCaaS provider. The successful candidate will be responsible for managing financial planning, reporting, budgeting, and analysis, with a particular focus on the unique financial dynamics of a UCaaS business model. This role requires a hands-on leader with a strong background in finance, excellent analytical skills, and the ability to work in a fast-paced environment.
Supervisory Responsibilities:

• Interviews, hires, and trains new staff for the Finance department.
• Supervise day-to-day operations of their team making sure everyone is contributing appropriately, distributing the workload evenly while ensuring motivation and performance levels are maintained.
• Lead by setting a good example (role model) - behavior consistent with words. Create an environment oriented to trust, open communication, creative thinking, and cohesive team effort.
• Provides constructive and timely performance evaluations for the different finance teams.
• Handles all procedural/HR related items and timesheets for finance team.
• Handles all discipline and terminations of direct employees in accordance with company policies
• Performs other related duties as assigned.

Key Responsibilities:
Financial Planning and Analysis (FP&A):

• • Lead budgeting, forecasting, and financial modeling activities including the development of financial targets and KPIs relevant to a UCaaS business, such as monthly recurring revenue (MRR), annual recurring revenue (ARR), and customer lifetime value (CLV)
  • Prepare financial reports and presentations for management, highlighting key metrics such as MRR, ARR, churn rate, and customer acquisition cost (CAC)
  • Analyze variances between actual results and budget/forecast, providing insights and recommendations to improve financial performance and support sustainable growth

Reporting and Compliance:

• • Oversee monthly, quarterly, and annual financial reporting.
  • Ensure accurate and timely completion of financial statements, in compliance with GAAP & regulatory requirements, with a specific focus on revenue recognition for subscription services.
  • Manage audits (internal and external) and ensure adherence to financial regulations.

Team Management:

• • Lead and mentor the finance team, promoting a culture of continuous improvement and professional development.
  • Manage workload distribution, set team goals, and provide coaching to ensure high performance.
  • Facilitate cross-department collaboration to improve financial processes.

Cash Flow and Treasury Management:

• • Manage relationships with banks and financial institutions, ensuring efficient treasury operations.
  • Identify and mitigate financial risks through effective strategies.

Cost Management and Efficiency:

• • Drive cost-efficiency programs by analyzing expenses and identifying areas for savings.
  • Work closely with procurement and other departments to manage costs associated with telecom equipment, software, and services.

Technology and Process Improvement:

• • Assist with the implementation of new financial software and tools as needed, ensuring they meet the specific requirements of a subscription-based business.
  • Leverage data analytics tools to enhance financial reporting and decision-making.
  • Ensure the finance department's processes are documented, continuously improved, and aligned with best practices for UCaaS companies
  • Optimize finance processes and systems to improve efficiency, accuracy, and scalability, supporting the growth of our UCaaS offerings

Business Partnering:

• • Act as a key finance partner to senior leadership, providing insights and recommendations to support business growth, particularly in the tech/telecom sector.
  • Collaborate with product, sales, and marketing teams to ensure alignment between financial goals and business strategies.

Required Skills & Experience:
Education: Bachelor’s degree in Finance, Accounting, Economics, or a related field. MBA, CPA, or CFA preferred.
Experience:

• • Minimum of 7 years of experience in finance, with at least 3 years in a managerial role.
  • Experience in the technology or UCaaS industry
  • Knowledge of subscription-based revenue models
  • Strong knowledge of financial systems and financial modeling.
  • ERP Implementation experience
  • Familiarity with financial standards (GAAP).
  • Familiarity with financial compliance requirements for SaaS companies
  • Experience in supporting high-growth businesses and scaling financial operations.
  • Adaptability to fast-paced, tech-driven environments.
  • Strong understanding of the telecom industry's unique financial challenges (e.g., capital expenditure on infrastructure, pricing models, recurring revenue streams).

Skills:

• • Leadership and team management abilities.
  • Excellent analytical, problem-solving, and decision-making skills.
  • Strong communication skills, with the ability to explain complex financial concepts to non-finance stakeholders.
  • Advanced proficiency in Microsoft Excel, financial modeling, and data analytics tools.

Perks:
 

• Competitive salary with performance-based incentives
• Comprehensive health benefits (medical, dental, vision, life insurance)
• Generous paid time off
• Employer-matched 401(k)
• Monthly cell phone stipend
• Employee Assistance Program

What We Offer:
 

• Culture of Innovation: You’ll be part of a forward-thinking team that’s driving the future of business communications.
• Growth Opportunities: As SmartChoice continues to expand, so do the opportunities for our team members to take on new challenges.
• Fun & Collaborative Environment: We’re serious about our work, but we also know how to have a good time. From team-building events to spontaneous brainstorming sessions, SmartChoice is a place where your voice will be heard, and your efforts will be recognized.

At SmartChoice, we embrace a work culture that champions teamwork, creativity, and fun while striving for excellence in everything we do. We believe that when passionate individuals come together, great things happen. If you’re looking to contribute to a growing company that is shaping the future of business communication, we want you on our team. Apply now and start making your mark at SmartChoice!
SmartChoice provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Discrimination of any type is not tolerated.