Search the 8 jobs at Smart Choice Communications

The NOC Assistant Manager oversees the Network Operations Center, optimizing operations by supervising staff, improving service delivery, and ensuring compliance with procedures. Responsibilities include developing SOPs, managing projects, conducting performance evaluations, and serving as a point of contact for customer interactions and onboarding. This role requires strong leadership and problem-solving skills to enhance team effectiveness and operational efficiency.

The Billing Specialist at SmartChoice will manage billing inquiries, perform data entry for invoices, assist with monthly billing processes, and provide customer support. Key responsibilities include auditing invoices, coordinating billing reviews, and generating regular reports of billing data.

The NOC Manager at SmartChoice oversees the Network Operations Center, managing technical teams and ensuring the stability and performance of the infrastructure. Responsibilities include hiring, training, performance evaluations, and maintaining operational oversight of technical support while fostering a customer-focused environment.

The Channel Partner Account Director will focus on acquiring new business partnerships and managing existing partner relationships to drive revenue growth. Responsibilities include relationship building, strategic collaboration for sales, ensuring partners achieve sales targets, delivering training, and communicating effectively with partners and leadership.

The NOC Manager will oversee the scheduling and operations of the Tech Support team, ensuring technical performance, resource management, and the achievement of service-level agreements. This role requires strong leadership abilities to manage a team effectively while prioritizing client service and maintaining infrastructure stability.

The Director of Technology will oversee technology strategy and operations in a telecommunications company, ensuring the development and maintenance of innovative telecom technologies. Responsibilities include managing cross-functional teams, optimizing network performance, evaluating emerging technologies, vendor management, ensuring regulatory compliance, and leading team development.

The Office Manager/Executive Assistant will oversee office operations, manage supplies and budgets, provide executive support including calendar management, travel arrangements, and meeting preparations, and handle administrative duties such as organizing events and maintaining records.

The Finance Team Manager will lead the finance department, overseeing financial planning, reporting, budgeting, and analysis within a UCaaS business environment. Responsibilities include managing team operations, conducting performance evaluations, and ensuring compliance with financial standards while providing insights to support business growth.