Finance Administrator

We’re Civica, and we create software that helps deliver critical services for citizens all around the world. From local government, to education, health, and care, over 5,000 public bodies across the globe use our software to provide essential services to over 100 million citizens. 

Our aspiration is to be part of the support team for the Revenue and Benefits team everywhere we work, supporting the needs of citizens and those who serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point in our journey to realise that aspiration. 

This is a permanent full-time hybrid position. While we offer flexibility with office attendance, this role requires some in-office presence and cannot be fully remote.

About the role:

This is an exciting opportunity for a detail-oriented and customer-focused Finance Administrator to support Civica’s Local Government sales division, one of our largest teams. In this role, you will be pivotal in ensuring accurate data collection, validation, and analysis to inform financial decision-making and support contract management. Reporting to the Senior Finance Manager, you will act as a key partner of the team, assisting with contract-related enquiries, pricing, and financial insights.

If you thrive on problem-solving, enjoy working with data, and excel at uncovering connections within information, this role offers the chance to make a tangible impact on our business operations.

• Support the Local Government sales team with contract-related enquiries, ensuring accurate data validation and information flow.
• Analyse financial aspects of contracts, including pricing and cost considerations, to inform business decisions.
• Extract and validate data across systems, ensuring information is complete and accurate.
• Identify connections between documents and systems, ensuring consistency and reliability of financial data.
• Provide guidance to the sales function on financial processes, including Annual Recurring Revenue (ARR) figures.
• Assist in operational tasks, such as data analysis to maintain smooth business processes.
• Work closely with the sales team to address finance-related matters, offering clear and actionable advice.

• Proven experience in data entry, administration, or finance-related roles, with strong attention to detail.
• Commercial acumen with an understanding of cost structures, P&L basics, and pricing analysis.
• Proficiency in Microsoft Excel, including pivot tables and lookup formulas, with the ability to analyse and present data clearly.
• Strong problem-solving skills, with an ability to identify patterns and connections in complex data sets.
• Excellent communication and collaboration skills to support and advise the sales team effectively.
• Highly organised, motivated, and able to manage repetitive tasks while maintaining accuracy and consistency.

At Civica, we’re passionate about what we do and the citizens we help to serve. If you’d like to champion the use of technology in public services to improve outcomes for citizens and public sector organisations, this is your opportunity.

Join us to unlock your potential, grow your career, and make a real difference to people and communities around the world.

Why You’ll Love Working with Us 

As a company, we’re passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.  

We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect: 

• Diversity & Inclusion: We’re all different—and we love this about us. We provide an inclusive, safe, and welcoming environment to all Civicans, new and old. 

• Focus on Learning: There are heaps of opportunities to help you grow and be your best. We encourage you to drive your personal development and career.  

• Giving Culture: We encourage you to "give back" with benefits such as our Days of Difference leave, where you can volunteer for a charity of your choice. 

• Flexible Work: We have the technology and tools to support you working in our hybrid environment.

At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences.

We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission.

If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you