About Cognigy:
Cognigy is transforming the customer service industry with the most advanced AI Agent platform for enterprise contact centers. Its award-winning solution, Cognigy.AI, empowers enterprises to deliver instant, hyper-personalized, multilingual service on any channel. By integrating Generative and Conversational AI to create Agentic AI, Cognigy delivers AI Agents that redefine customer experiences, drive satisfaction, and support contact center employees in real-time.
Our skilled #CognigyCrew are the people behind our leading technology and we are now looking for more talented people to join our global team.
Why you’ll love working at Cognigy: Our promise to you
We empower our people to be successful as part of a diverse, passionate and respectful team who are proud to be enabling customer and employee service that is loved by everyone.
We do this by challenging each other to succeed and being enabled to do our best work. Encouraging and supporting growth is at the heart of our success, founded on a culture of mutual respect and trust – always! It’s no wonder that the values that inspire and drive our #CognigyCrew are our 4Ts: Team, Trust, Transparency, Technology.
Your new role: Field Marketing Specialist – US (Contractor)
As the Field Marketing Specialist at Cognigy, you will support field marketing events, initiatives, campaigns and other lead generation efforts. This role is responsible for handling day-to-day operations, event logistics, project management, promotional materials coordination, and team relations. The ideal candidate will have 2+ years of hands-on experience in planning and executing B2B field events, webinars and campaigns from initial planning to post-event evaluation. This role requires a highly detail-oriented individual with a can-do attitude, a proven ability to drive successful outcomes and thrives in a fast-paced environment.
Your responsibilities will include:
- Assist the Senior Marketing Manager with developing and managing comprehensive project briefs and timelines, ensuring all tasks are clearly defined and deadlines are met. Coordinate with internal teams, external agencies, and vendors to ensure seamless execution. Provide updates and progress to key stakeholders regularly.
- Work closely with internal teams, including sales, marketing, and product to capture, convert, and nurture high-quality pipeline. Build and maintain relationships with external sponsors and vendors.
- Manage end-to-end event logistics and promotion for conferences, owned events and webinars. Oversee event logistics remotely or on-site, ensuring smooth operations and a positive experience for attendees. Troubleshoot any issues that arise during the event.
- Support the team in developing and executing multi-touch marketing campaigns that are rolled out across channels (email, web, social media, direct mail).
- Conduct post-event evaluations to measure success, gather feedback, and identify areas for improvement.
About you
- Bachelors degree in marketing, communications or related field
- 2+ years in event marketing experience, preferably B2B and/or startups
- Strong project management and organizational skills with the ability to handle multiple events simultaneously, and stay within budget
- Strong communication skills
- Ability to think creatively and bring fresh ideas to the table
- Ability to analyze the success of events through data and metrics
- Experience with Hubspot, Asana and Linkedin a plus
- Willingness to travel when needed
This is a full-time, remote/in-office, temp-to-hire position with a 5-day (40 hours) workweek, starting with a 6-month contract. Office hours are typically from (9:00AM - 6:00 PM) from Monday to Friday.
Life at Cognigy: What we offer you
We are an ambitious and international tech company with a great culture, and we make sure that everyone feels welcome. Our excellent benefits make us a fantastic place to work - these include:
- Attractive and performance-oriented salary
- Unlimited leave
- Unique opportunity to help build and shape the company, with little hierarchy
- Flexible working options
What We Do
As the market leader in conversational AI, we are obsessed with helping the enterprise and its contact center teams deliver fast and frictionless automated services that engage and captivate customers and agents alike. Our comprehensive conversational AI solution Cognigy.AI has the scale and flexibility to offer a fully personalized customer self-service that works uninterrupted 24x7 and in all languages. With Cognigy, the enterprise has all it needs to rapidly create and deploy fully integrated AI voice and chat virtual assistants at scale to support all use cases. With Cognigy you power up your contact center and will exceed your customers’ expectations while driving agent satisfaction and retention.
Transform your service experiences with Cognigy.AI, the leading enterprise conversational AI automation platform which can be seamlessly integrated into any contact center setup and backend system. Turbocharge your contact center and empower your customers to CX excellence with conversational AI.
Cognigy is recognized as a Leader in the 2022 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms, as well as the IDC MarketScape for worldwide General-Purpose Conversational AI Platforms 2021. We are trusted by over 500 brands worldwide and together with our loyal customers and partners, we’re helping enterprises to create customer and employee service that is loved by everyone!
For more information and to book a demo visit: www.cognigy.com
We are hiring: https://careers.cognigy.com/
Visit our blog: https://www.cognigy.com/blog
Meet our customers: https://www.cognigy.com/customer-success-stories
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