Job Overview: We are seeking a highly skilled RFID and BLE Field Application Engineer to join our engineering and sales teams. The ideal candidate will have a strong understanding of RFID and BLE inlays, tags, and labels, with expertise in developing, testing, and troubleshooting these products and the associated solutions and manufacturing processes. This position also requires excellent communication skills to effectively engage with customers and provide technical support as a trusted advisor. Collaboration with cross-functional teams is essential to deliver secure, reliable solutions that meet industry standards and customer needs.
Responsibilities:
- Provide pre-sales technical support for RFID and BLE hardware and software products, assisting customers in identifying appropriate solutions from our product portfolio and recommend industry partners when additional services and technology is required.
- Collaborate with sales to identify and qualify opportunities for strategic accounts and general inquiries.
- Conduct proof of concept (POC) evaluations from initial meetings to implementation, ensuring customer satisfaction.
- Perform testing, debugging, and validation of RFID solutions to guarantee product reliability, performance, and security.
- Keep up to date with industry trends, technologies, and standards related to RFID and BLE hardware and solutions.
- Provide technical guidance and troubleshooting assistance to customers regarding RFID and BLE inlays, tags, and labels. Support customers with input on design changes or process changes that may be required.
- Develop and maintain clear and concise documentation, including design specifications, user guides, and technical manuals.
- Maintain relationships with technical resources at all levels of customer organizations.
- 5+ years of experience in customer-facing roles with RFID and related technologies.
- Familiarity with RFID protocols such as ISO 18000-63, ISO 14443, and ISO 14443/15693 standards.
- Knowledge of inlay/tag/label manufacturing, encoding, and converting processes
- Experience with specialty RFID inlays and multi-component manufacturing .
Skills:
- Strong knowledge of RFID and BLE inlay, tag, and label design and construction
- Experience with RFID inlay manufacturing and converting processes
- Strong problem-solving skills with the ability to diagnose and resolve technical issues.
- Excellent verbal and written communication and presentation skills.
- Experience working with cross-functional teams to deliver integrated solutions.
Education:
- Bachelor’s Degree in Electrical/Computer Engineering, or a related technical field (or equivalent experience).
Top Skills
What We Do
Identiv is a global leader in seamless authentication and security solutions. We verify frictionless access and anywhere operations, protect identities from malicious attacks, secure intellectual property, and drive IoT innovation. Our platform encompasses RFID and NFC, cybersecurity, and the full spectrum of physical access, video, and audio security. We digitally secure the physical world.
