Document Review Specialist

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Iron Mountain is seeking a meticulous and detail-oriented Document Review Specialist to join our operational team in London, E16.

Working within our record storage warehouse, this role is pivotal in maintaining the integrity and confidentiality of our clients' sensitive data through rigorous document review .

This is a fixed-term role for 12 months

Due to the employment vetting requirements of this role, a current and valid passport is required and continuous UK residency for the last 5 years

As a Document Review Specialist, you will be responsible for conducting comprehensive reviews of critical documentation, ensuring adherence to stringent regulatory requirements, company policies, and industry best practices. This position demands a high level of accuracy, discretion, and proficiency in navigating our inventory management systems, along with responsibilities in records management and accurate file picking for retrieval and destruction purposes

We believe this role would be an excellent fit for candidates who possess a keen eye for detail, enjoys reading, and has a background in warehouse and administrative environments.

Your role in our mission:

• Perform in-depth reviews of sensitive documentation to identify and rectify errors, discrepancies, and inconsistencies.

• Ensure all reviewed documents comply with relevant regulatory frameworks, internal policies, and industry standards.

• Uphold the highest standards of confidentiality and handle sensitive information with utmost discretion and professionalism.

• Accurately pick and retrieve files according to specific requests and inventory system instructions.

• Identify files that meet destruction criteria, adhering to company policies and regulatory requirements.

• Understand and utilise Iron Mountain inbound and outbound procedures to retrieve, process information from client’s order onto Inventory management Systems utilising handheld scanning equipment (PDT)

• Ensure Client assets are suitably protected in accordance with the client specifications i.e. stacked correctly & sensitive / delicate information must be securely wrapped/strapped

• Highlight any damaged boxes where appropriate

• Ensure that the system inbound and outbound verification processes are adhered to at all times

• Responsibility for maintaining integrity of inventory locations

• Ensure that all assets the site receives are processed accurately and boxes are put away within specified timescales

• The position will involve manual handling

• Adhere to site specific requirements for internal relocations of assets

• Ensure all system functions and processes are adhered to in line with Global Standards and Quality Management systems i.e. ISO9001 accreditation.

• Ensure full compliance with Sarbanes Oxley and other key operating standards

• Act as a mentor to new staff by providing training and coaching

• Ensure that everyday operational activities are carried out in accordance with employee responsibilities under the Health and Safety at Work Act etc 1974

• Responsibility for promoting the security of buildings/ property/ computer equipment and systems & ensure compliance with mandatory IM visitor/ contractor control mechanisms.

Valued skills and experience:

• Ability to analyse documents with a high degree of accuracy and attention to detail.

• A good level of IT literacy

• Familiarity with warehouse operations and document storage practices.

• Demonstrated ability to handle confidential information with discretion and maintain a high level of professionalism.

• Good level of written communication skills

• Ability to work on your own initiative

Discover what awaits you

• Discover Limitless Possibilities: Embark on an exciting journey with Iron Mountain, a global organization that embraces transformation and innovation.

• Empowering Inclusion: Join a supportive environment where everyone's voice is heard, opinions are valued, and feedback is encouraged, fostering an atmosphere of inclusion and belonging.

• Global Connectivity: Connect with 26,000+ talented individuals from 59 countries, opening doors to diverse cultures and fostering global learning opportunities.

• Championing Individuality: Be part of a winning team that celebrates diversity and encourages individual differences to drive greatness.

• Competitive Total Rewards: supporting your career at Iron Mountain, family, personal wellness, and wellbeing. (Local benefits may vary based on country-specific policies.)

• Embrace Flexibility: Experience the freedom of remote/hybrid work, enabling a harmonious work-life balance (dependent on role).

• Unleash Your Potential: Access abundant opportunities for personal and professional growth, preparing you for a digitalized future.

• Valuing Every Contribution: Join a workplace that actively encourages and supports all talents, recognizing the unique impact of each individual.

• Pioneering Sustainability: Contribute to our vision of fostering a sustainable and thriving workforce, leaving an enduring legacy for generations to come.

Category: Operations Group