Director, People Operations

Posted 6 Days Ago
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Playa Vista, CA
Hybrid
Senior level
Real Estate • Sales • Software
Crexi is empowering commercial real estate through a transparent, data-backed, people-forward approach.
The Role
The Director of People Operations is responsible for managing the people lifecycle processes and systems, enhancing employee experience through innovative solutions, overseeing compensation and benefits programs, ensuring compliance with laws, and leading the People Operations team. They will also manage HR systems, payroll, and collaborate with various teams to align HR strategies with company goals.
Summary Generated by Built In

About Crexi

Crexi is reimagining commercial real estate, building industry-leading software for professionals to more effectively market, analyze, and trade commercial property. With a suite of due diligence tools, transaction services, deal pipeline support, and a dynamic listing marketplace, Crexi accelerates deal efficiency and has empowered millions of monthly users to close more than $615 billion in deals and market over $7 trillion in property value.

Job Summary

The Director, People Operations is responsible for our people life-cycle related processes, programs and systems that drive innovative solutions to enhance our people's experience. 

What You'll Do: 

  • Leads our People Operations team including coaching, managing and guiding team members to ensure highly responsive, accurate, and credible support to our team members.
  • Manages compensation programs including administration of our biannual base pay reviews, annual bonus plans and equity grants. Ensures our base salary ranges, job architecture, and pay equity reporting is current and aligned with our compensation philosophy.  Conducts market pricing and competitive analytics to assess ongoing competitiveness.
  • Oversees benefits programs providing innovative plan design, long-term strategic framework, and engaging communications, while ensuring cost effectiveness. Identifies and executes wellness programs that are aligned with company culture and engage our people.
  • Oversees 401(k) plan administration, annual audit, facilitates committee meetings, and ensures compliance with regulations.
  • Manages relationships with benefit, 401(k) and wellness brokers/vendors, tracks spend, maintains budget, and negotiates renewals to ensure cost effectiveness is preserved.
  • Leads and enhances our on-boarding, and offboarding programs through development of engaging communication materials, people focused workflows and thoughtful use of technology.
  • Leads our compliance programs, including mandatory training, policies and our handbook.
  • Tracks, monitors and ensures compliance with federal, state and local employment laws, regulations and policies. Keeps People Team colleagues informed of new and changing legislation that may impact the organization or our people.
  • Oversees Crexi’s HR Systems and optimization including system integrations, and workflows.
  • Oversees payroll to ensure accuracy and compliance performing analysis of current payroll processes to design and implementing improvements.
  • Manages leave of absence program providing day-to-day leadership, oversight, and coordination to ensure leaves are administered effectively, accurately and People Team members are kept informed as appropriate.
  • Collaborates closely with Talent Acquisition, People Business Partners, Facilities, Finance, IT, Legal, etc. to ensure alignment.

Who You Are:

  • Thrives in a fast-paced, dynamic environment. 
  • Exceptional communication skills and an ability to provide clear and concise insights to cross functional teams. 
  • Responsive, action-oriented, and innovative problem solver. 
  • Excellent organizational and prioritization skills and an ability to demonstrate and handle multiple tasks accurately and efficiently.
  • Strong strategic thinking and analytical skills, with the ability to translate business goals into actionable plans. 

Preferred Education & Experience

  • Bachelor's degree in business, or related field (Master's degree preferred). 
  • 12+ years of progressive experience in high growth environments, with at least 5 years proven experience in a management role. 

Why Crexi?

  • Comprehensive Benefits Package: Crexi provides robust health, dental and vision coverage.
  • Ownership & Equity: As part of our commitment to your long-term success, we offer equity options allowing you to share in the growth of the company.
  • Culture of Innovation: Crexi is more than a company – we're a rapidly growing startup with a dynamic and innovative team committed to fostering growth and collaboration.
  • Professional Development: We believe in continuous learning and are committed to your personal and professional growth. To support this, we offer sponsorship for relevant upskilling opportunities that directly apply to your role.
  • Flexibility & Growth: We offer a flexible team structure that empowers you to shape your career and progress within the company with numerous opportunities to grow.
  • Endless Snacks: Because we believe in fueling your creativity and energy, always enjoy a variety of in-office snacks.


The anticipated base salary range for candidates who will work in Playa Vista, California location is $160,000-$205,000. The final salary offered to a successful candidate will depend on several factors, which may include, but are not limited to, the type and length of experience applicable to the role and within the industry, education, geographic location, etc. Commercial Real Estate Exchange, Inc (“Crexi”) is a multi-state employer, and this salary range may not reflect positions that work in other states.


Crexi is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Crexi will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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The Company
HQ: Playa Vista, CA
350 Employees
Hybrid Workplace
Year Founded: 2015

What We Do

Crexi is transforming commercial real estate with advanced, integrative technology and data analytics designed to maximize commercial real estate stakeholders’ success. From trading properties to AI-powered industry Intelligence, Crexi’s intuitive CRE solutions accelerate transaction velocity and empower millions of monthly users to close $540 billion in deals and market over $5 trillion in property value.

Why Work With Us

At Crexi, we live and breathe values of collaboration, transparency and growth. Everyone has a voice and is encouraged to use it. We seek to foster an environment where every employee has the ability to make a difference in our product and company. We care about our team, and see our people as the fabric that enables our organization to thrive.

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Crexi Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
HQPlaya Vista, CA
Irvine, CA
Miami, FL
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