Director, Partner Success - CLEAR1

Have you ever had that green-light feeling? When you hit every green light and the day just feels like magic. CLEAR's mission is to create frictionless experiences where every day has that feeling. With more than 30+ million passionate members and hundreds of partners around the world, CLEAR’s identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or right on your phone, CLEAR connects you to the things that make you, you - unlocking easier, more secure, and more seamless experiences - making them all feel like magic.

As the Director of Partner Success for the CLEAR1 team, you will lead strategic growth initiatives and partnerships, driving innovation in identity verification while maximizing revenue and market expansion. In this role, you’ll be responsible for forging high-level relationships, leading cross-functional initiatives, and overseeing large-scale partner engagements across multiple verticals.

What you'll do:

• Drive the most innovative and high-impact partnerships within CLEAR, breaking into new verticals and delivering revenue-generating opportunities from contract signature to launch and renewal  
• Establish and maintain executive-level relationships across C-suite stakeholders at Fortune 500 companies, leading in-person meetings, conferences, and quarterly business reviews
• Develop, lead, and refine comprehensive partner enablement programs that streamline partner onboarding, integration, and long-term success
• Collaborate cross-functionally with product, marketing, and sales teams to identify and capitalize on new verticals and opportunities within the identity verification space
• Own strategic planning and execution of key partner initiatives, with a focus on maximizing revenue, driving partner performance, and expanding partner portfolios
• Lead, mentor, and develop a high-performing team that manages key partnerships and ensures partner success. Build and scale the partner enablement function as CLEAR continues to grow

How you'll measure success:

• Expansion of the partner ecosystem across new and existing verticals
• Growth in revenue generated from strategic partner engagements
• Efficiency improvements in partner onboarding, enablement, and integration processes
• Retention of strong, long-term relationships with partners across the CLEAR1 ecosystem
• Achievement of revenue, pipeline, and partner success KPIs set for the partner enablement function

What you're great at:

• Proven experience leading strategic partner initiatives, with the ability to think big-picture while also executing and managing day-to-day operations
• Strong executive presence with the ability to build and maintain relationships at the highest levels of partner organizations
• Ability to lead cross-functional teams, manage complex initiatives, and mentor junior team members. People management experience is a strong plus
• A track record of driving revenue growth through strategic partnerships, particularly in industries like technology, financial services, or identity verification
• Data-driven with the ability to measure partner success, track performance metrics, and continuously improve partner strategies to maximize results
• Adept at identifying and implementing innovative solutions to streamline processes and improve partner outcomes

How You'll be Rewarded:

At CLEAR, we help YOU move forward - because when you’re at your best, we’re at our best. You’ll work with talented team members motivated by our mission of making experiences safer and easier. Our offices are bright and energetic with an open concept and plenty of conference rooms and casual co-working spaces. We also offer catered lunches every day and have fully stocked kitchens. Outside of the office, we invest in your well-being and learning & development with stipends and reimbursement programs.

We offer holistic total rewards, including comprehensive healthcare plans, family-building benefits (fertility and adoption/surrogacy support), flexible time off, annual wellness stipend, free OneMedical memberships for you and your dependents, a CLEAR Plus membership, and a 401(k) retirement plan with employer match. The base salary range for this role is $145,000 - $175,000, depending on levels of skills and experience.

The base salary range represents the low and high end of CLEAR’s salary range for this position. Salaries will vary depending on various factors which include, but are not limited to location, education, skills, experience and performance. The range listed is just one component of CLEAR’s total compensation package for employees and other rewards may include annual bonuses, commission, Restricted Stock Units

CLEAR provides reasonable accommodation to qualified individuals with disabilities or protected needs. Please let us know if you require a reasonable accommodation to apply for a job or perform your job. Examples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the application process or work procedures, policy exceptions, providing documents in an alternative format, live captioning or using a sign language interpreter, or using specialized equipment.

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