Manager Sales Operations

Posted Yesterday
Be an Early Applicant
4 Locations
Hybrid
103K-169K Annually
Senior level
AdTech • Digital Media • Internet of Things • Marketing Tech • Mobile • Retail • Software
Where local is big time.
The Role
The Operations Manager directs complex projects, ensuring timely delivery, quality service, and operational efficiency while collaborating across multiple business groups.
Summary Generated by Built In

Are you looking to Optimize your life? Start your exciting path to a rewarding career today!
We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.
If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!
We are Optimum!
Job Summary
The Operations Manager will be responsible for directing one or more complex projects through implementation in order to
meet the business requirements, customer needs and defined drivers. The Operations Manager will ensure successful launch/deployment
of various products. This position is the focus to which all processes, communication, accountabilities and procedures are filtered through to
ensure an aligned team effort. The key focus of this position is overall management of projects across multiple business groups and
ensuring delivery of specific business/customer functionality that is on time.
Responsibilities

  • Managerial:• Develop and implement operational strategies and goals aligned with company objectives• Monitor and analyze operational performance to identify areas for improvement• Partners to develop/deliver communications regarding the progress, accountabilities and gaps in the progress of assigned projects • Prepares requests for proposals and conducts all necessary meetings to facilitate selection of project services/products.• Communicate with Business Leaders, written and verbal
    Project Management:• Directly responsible for managing and overseeing projects: scope, schedule, risk, human resources, communications, procurement,
    change and methods for measuring results.• Coordinates resources to consistently deliver high quality products and services on time.• Develops timetables for implementation, monitors and performs strategic analysis for the projects and team results• Researches and makes recommendations on procedures to enhance operational efficiencies.• Assembles and coordinates project team members; assigns individual responsibilities.• Knowledge of the techniques for managing cross-functional teams.• Skilled in planning and preparing effective written communications, ideas and concepts• Ability to synthesize project information and establish the appropriate scope of a project.• Ability to apply strong project management skills and methodologies.


Qualifications

  • • A Bachelor's degree in Business (or Management) or Work Experience - Minimum 7+ years of OPS Management/ Project Management • Telecommunications Industry Experience• Extensive knowledge of Microsoft Office and Project • Experience with Executive presentation skills to draft professional, formal briefing material.• Highly developed interpersonal, written and verbal communications• Collaborates with key stakeholders outside own area of expertise• Uses professional concepts and company objectives to resolve complex issues in creative and effective ways.• Demonstrated analytical and problem-solving skills.• Ability to interpret data analyses for operational insights. Exercises judgment in selecting methods, techniques and evaluation criteria
    for obtaining results.• Ability to work independently and with others at all levels within the organization• Demonstrated facilitation skills and ability to manage meetings with project team members• Determines methods and procedures on new assignments and may coordinate activities of other personnel• Project management training/certification; Project Management Professional (PMP) a plus• Strong understanding of cable industry, digital solutions or customer experience• Knowledge of Sales Force and Business


At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.
If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.
We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.
Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
This position is identified as being performed in/or reporting to company operations in New York State. Salary ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in New York is $102,816.00 - $168,912.00 / year. The starting pay rate/range at time of hire for this position in California is $102,816.00 - $168,912.00 / year. For other locations, please inquire with your recruiter. The rates/ranges provided herein are the anticipated pay at the time of hire, and do not reflect future job opportunity.
Nearest Major Market: Long Island
Nearest Secondary Market: New York CIty

Top Skills

MS Office
Microsoft Project
Salesforce

What the Team is Saying

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The Company
HQ: Long Island City, NY
9,000 Employees
Hybrid Workplace
Year Founded: 1973

What We Do

We are a top broadband communications video services provider in the US utilizing the latest technology. We serve nearly 5 million residential and business customers across 21 states with an advanced portfolio of connectivity services, including Optimum Fiber Internet, Optimum TV and Optimum Mobile.

We also operate Optimum Media, an advanced advertising and data business, which provides audience-based, multiscreen advertising solutions to local, regional, and national businesses and clients, as well as hyper-local and international news networks through its News 12 and i24NEWS brands.

New to our portfolio is Juice Media. Juice is an emerging outcome focused, omni-channel customer acquisition platform.

Central to how our company operates is the idea of reinvention - fearless reinvention. And to meet the needs of our customers, we have built a company and team that is equipped to deliver on the Optimum promise and one that is reflective of the many diverse communities we serve. Optimum employees are driven, innovative, and know how to lean in and use their voices to challenge ideas and celebrate one another, understanding how they, as individuals, impact the greater team and our customers for the better.

Why Work With Us

Optimum is part of a family of brands under Altice USA covering the telecommunications, news, media and advertising spaces. There is overlap across all of our businesses and some roles offer the opportunity to support multiple brands!

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Optimum Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Not Specified
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HQNew York, NY
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Bethpage, NY
Flagstaff, AZ
Greenville, NC
Lubbock, TX
New York, NY
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Plano, TX
Scott Depot, WV
St. Joseph, MI
Tyler, TX
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