We’re Spark, a mission-driven company helping independent Medicare brokers build the insurance business of their dreams. The vast majority of beneficiaries select benefits with the help of an independent broker, but technology and support for brokers is woefully antiquated. We provide workflows and services to help brokers achieve transformative growth.
In just five years, we’ve partnered with over 6,000 brokers and enrolled over 140,000 beneficiaries, making us the fastest-growing Medicare brokerage in the country. Brokers love us: during this period of intense growth, we’ve maintained an NPS of 91 and a client retention rate of 93%, and we’ve helped brokers grow on average >100% since partnering with us.
It’s an exciting time to be at Spark. Our diverse, remote-first team comes from leading technology, healthcare, and insurance companies, and has grown from 70 to 90 in the last year. Most recently, we’ve raised a Series B from leading investors who share our ambition.
Join us: we’re always on the lookout for sharp, talented, empathetic teammates.
Summary
Spark is hiring a Director of Compliance to lead and evolve our compliance organization as we scale. This is a rare opportunity to define what best-in-class compliance looks like in Medicare distribution, an industry growing rapidly in both scale and regulatory complexity. You’ll define how we respond to serious escalations, design systems that reduce risk at scale, and serve as a thought partner to carriers and leadership alike.
You’ll report directly to Spark’s Co-Founder and COO while collaborating closely with the broader leadership team. We’re seeking a candidate with deep regulatory expertise—whether in Medicare or another highly complex environment—who is eager to apply their knowledge in a fast-growing startup and help shape its future.
Key Responsibilities
- Own the strategic vision and roadmap for compliance at Spark
- Proactively ensure our partners have the education, tools, and support they need to meet Spark’s compliance standards
- Manage Spark’s overall approach to escalations and allegations from triage through resolution and documentation
- Represent Spark to carriers and regulators, ensuring we meet our compliance commitments while earning their trust
- Design and implement scalable policies, workflows, and training that reduce compliance risk across our brokers and agency partners
- Partner across Legal, People, IT, and Success to ensure Spark stays ahead of emerging risks and regulatory expectations
- Build the structure, tools, and team needed to support Spark’s next stage of growth
- Monitor regulatory and Medicare-specific changes, guiding Spark’s response and sharing insights with both internal and external stakeholders
Skills Knowledge and Expertise
- Extensive experience in compliance roles within regulated industries, including corporate and/or Medicare compliance
- Proven track record of taking ownership of building systems, policies, and documentation in dynamic or fast-changing environments
- Experience managing escalations and investigations with sound judgment, empathy, and consistency
- Prior experience leading compliance teams or managing direct reports in a high-accountability, fast-paced environment
- Excellent communicator with deep experience collaborating cross-functionally
- Comfortable building from ambiguity and scaling structure alongside a fast-moving business
- Familiarity with Medicare compliance is a strong plus, but not required; must be excited to learn and engage with the space deeply
Compensation
Our salary ranges are based on paying competitively for our company’s size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Spark. In accordance with New York City, Colorado, California, and other applicable laws, Spark is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity. A reasonable estimate of the current salary range is listed below. We expect most candidates to fall in the middle of the range. We also believe that your personal needs and preferences should be taken into consideration, so we allow some choice between equity and cash.
Base Salary
$165,000—$180,000 USD
Why you should join our team
By joining Spark, you will get in on the ground floor of a fast-moving, well-funded, and mission-driven startup where you will have a profound impact on the brokers and beneficiaries we serve. And you'll learn, grow, be challenged, and have fun with your team while doing it.
We strive to help you and your family thrive. We're committed to supporting your happiness, healthiness, and overall well-being by providing a comprehensive benefits program. In addition to your base salary, we also offer:
- Equity compensation
- Health care, including dental and vision through our PEO Sequoia
- Flexible work location; co-working available
- 401k
- Paid Time Off
- Monthly Remote Work Stipend (help cover costs of home-office needs)
- Paid Parental Leave
- Up to 12 weeks for birthing parents
- Up to 8 weeks for non-birth parents
- 11 paid holidays
- 2 week sabbatical at 5 years of employment
- Wellbeing Perks through SpringHealth, OneMedical, PerkSpot, and SoFi
Compliance
Spark is a proud participant in E-Verify. As part of our commitment to compliance, we use the E-Verify program to confirm the employment eligibility of all employees working in the United States. For more information about E-Verify, please visit www.e-verify.gov.
Furthermore, for security and compliance requirements, we’re unable to accommodate international remote work. While we fully support travel and time off, all work must be conducted from an approved location within the U.S.
At Spark, we are committed to hiring the best team to serve our clients regardless of their background. We need diverse perspectives to reflect the diversity of our problems and the population we serve. We look to hire people from a variety of backgrounds, including, but not limited to, race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.
What We Do
Spark partners with local independent agents to deliver clients a concierge experience for addressing all their retirement needs. The vast majority of beneficiaries select benefits with the help of an independent broker, but technology and support for brokers is woefully antiquated. We provide workflows and services to help brokers achieve transformative growth.
Why Work With Us
In just four years, we’ve partnered with over 5,000 brokers and enrolled over 140,000 beneficiaries, making us the fastest-growing Medicare brokerage in the country. Brokers love us: during this period of intense growth, we’ve maintained an NPS of 91, a client retention rate of 93%, and we’ve helped brokers grow on average >100%.
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