Demand and Supply Specialist

Posted 3 Days Ago
Be an Early Applicant
Victoria, Greater Victoria
Senior level
eCommerce • Retail
The Role
The Demand and Supply Specialist develops and supports forecasting and replenishment systems while collaborating with internal IT and external vendors. Responsibilities include improving system functionality, supporting Category Demand Planners, resolving system issues, and refining tools and processes for continuous improvement.
Summary Generated by Built In

The Demand and Supply Specialist is responsible for developing, improving, and supporting our forecasting and replenishment systems and associated processes. This role involves collaborating with internal IT teams and external system vendors to enhance system functionality and support operational teams.

The Role You Could Play:   

  • Contribute to the ongoing development and implementation of system improvements for Store, DC, and international AU/NZ replenishment systems.
  • Work with Category Demand Planners to ensure forecasting methods align with business needs and achieve accuracy and bias targets.
  • Identify and resolve system issues, ensuring thorough investigation before seeking support from internal IT.
  • Provide insights into forecast performance and support decision-making with exception reporting and trend analysis.
  • Provide support to the Category Planning team for day-to-day system, forecasting, and reporting queries.
  • Review and refine processes, tools, and reports to drive continuous improvement.

What You Will Bring:

  • Proven experience in demand and supply planning.
  • Strong knowledge of merchandise management and/or supply chain systems.
  • Advanced proficiency in MS Office, particularly MS Excel.
  • Expertise in SQL programming and BI analytic tools, especially Tableau.
  • High-level interpersonal skills with the ability to communicate effectively across various teams.
  • Strong problem-solving abilities and a creative approach to systems challenges.

Your Life At MECCA 

Whilst we are singularly focused on our #CustomerFirstmantra, we know that wouldnt be possible without an incredible team that is guided by our MECCA values and motivated each and every day to be solutions focused, innovative, collaborative and adaptable, and have a bit of fun along the way!

Some of our other team member benefits include: 

  • Professional development programs and first-class digitised learning offering 
  • Health and well-being initiatives
  • Reward and recognition programs
  • Access to bonus and incentive programs 
  • Access to quarterly product allowance 
  • Up to 40% discount 

There are also so many other ways in which you’ll be made to feel part of the MECCA story as we love to celebrate, surprise and delight our team along the way. 

To learn more about life at MECCA Brands, follow us on LinkedIn at MECCA Brands or @lifeatmecca and for all current opportunities, visit http://www.mecca.com.au/careerswww.mecca.com.au/career

Top Skills

SQL
The Company
HQ: Richmond, Victoria
3,772 Employees
On-site Workplace
Year Founded: 1997

What We Do

Since our very first day in 1997, our purpose has been to enable our customers to feel and look their best by offering them the world’s best line-up of beauty and skin-care brands (+ more), coupled with exceptional service. Fast forward to today, and we have over 5,000 MECCA team members across 100+ retail stores throughout Australia and New Zealand, a rapidly growing online business, two Distribution Centres, and a bustling Support Centre in the heart of Melbourne working to deliver on our purpose every single day.

Our ongoing growth is fuelled by opening new stores and reaching new customers, launching new products, and harnessing the latest technology to constantly innovate and evolve our concepts, experiences, and service offerings. Whether you join MECCA in one of our Retail stores, our Support Centre or our Distribution Centre (DC), you will be an integral part of the MECCA family.

Our Retail Store teams are known for their energy, passion and expertise; bringing MECCA to life and helping us deliver on our purpose across four unique concepts – MECCA Cosmetica, MECCA Maxima, MECCA and our online stores (mecca.com.au and meccabeauty.co.nz).

Working in our Support Centre will give you the opportunity to be part of high-impact, cross-functional projects, where you will get to immerse yourself in cutting-edge technologies and market-leading innovations. Not only do we work with over 150 of the best global beauty brands, we also develop, produce and distribute MECCA’s very own signature line of products. From supply chain to digital design, from software development to strategy, and everything in between, we are looking for diverse people from all backgrounds to continually challenge our way of thinking.

Last but certainly not least, our rapidly expanding DC teams are the backbone of our operations and are key to the delivery of a seamless customer experience through online fulfillment and ensuring our stores have the right products at the right time.

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