Wati is a fast-growing CPaaS platform that provides end-to-end WhatsApp API solutions for SMBs and large enterprises. We aim to simplify business communication, helping businesses meet their customers where they are - WhatsApp. Backed by global investors such as Sequoia, DST Global, and Tiger Global, we're Shopify's first investment in a startup in Southeast Asia. Headquartered in Hong Kong and trusted by 8000+ customers across 100+ countries. We're a rapidly expanding team filled with talented people from around the globe.
We are searching for a Data Analyst, Revenue Operations who can thrive in both dynamic and routine environments. This is a fully remote position, offering you the flexibility to work from anywhere while collaborating with a global team. This role will require you to handle Data Dashboards, Daily Data Request, ensuring that day-to-day operations run seamlessly while pushing strategic initiatives forward. You will be expected to deliver results consistently and on time, even when juggling multiple priorities.
If you’re a proactive, growth-minded individual who asks "why" before getting things done, and you’re comfortable with the mental and physical demands of high-growth SaaS, we’d love to hear from you. Proficiency in SQL is a must.
More experienced candidates can be considered for a Senior Data Analyst, Revenue Operations position.
Job Description
- Design, build, and disseminate dashboards or other self-served data products to enable stakeholders to get quick business performance, conduct data exploration, or derive quick insights
- Optimize SQL queries to improve dashboard performance and data retrieval efficiency
- Ensure data quality and integrity across all Dashboards
- Create and maintain documentation for BI processes, dashboards, and reports
- Collaborate with cross-functional teams to understand business requirements and translate them into analytical solutions
- Analyze large datasets to extract actionable insights for both internal and external stakeholders
- Our tech stack: BigQuery, DBT, Python, Github, Google Looker Studio
- Passionate in data, analysis, or insights with high curiosity and skepticism.
- Master's or Bachelor's degree in quantitative fields or a relevant field of study
- 3+ Years of experience in a data role experience
- Experience working with one or more languages for querying (e.g. SQL)
- Familiarity working with BI tools (e.g Looker Studio) is strongly preferred
- Experience working with multiple stakeholders across various divisions
- Exceptional interpersonal and communication skills
- Self-starter with a can-do attitude
- Familiarity with data warehousing/data modeling (e.g. DBT) will be an advantage
- Familiarity with advanced analytics languages like Python or R will be an advantage
Top Skills
What We Do
Reimagining customer engagement, Wati is the leading conversational platform built on WhatsApp's Business API. Our easy-to-use software empowers 8,000+ businesses across 100+ countries to deliver personalized, real-time conversations at scale.
With innovative AI solutions, we're transforming how companies communicate:
Shared inboxes allow seamless collaboration
Powerful automation boosts efficiency
Broadcast messaging engages customers
Intelligent chatbots provide instant support
As a fast-growing global SaaS startup, we're passionate about using technology to build meaningful relationships between businesses and customers. Our talented, driven team is united by a vision to empower organizations and redefine connections through meaningful conversations