Corporate Senior Vice President of Growth and Client Success

Posted 3 Days Ago
Be an Early Applicant
Hiring Remotely in Pittsburgh, PA
Remote
Senior level
Information Technology • Professional Services • Consulting
The Role
Lead the growth and client success teams for WNS Procurement, driving revenue growth and client satisfaction while managing high-level relationships and achieving sales targets.
Summary Generated by Built In

Company Description

WNS (Holdings) Limited (NYSE: WNS) is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across multiple industries. 

WNS Procurement, a strategic business unit within WNS, is a market leader in procurement transformation & advisory, managed services, intelligence and analytics, and digital tools. Our mission is to enable procurement to become the top value creator in the business by implementing transformational operating models that are category-driven, insights-led, and digitally enabled.  

Why Join WNS Procurement?  

  • Client-Centric Approach: Help clients achieve their business goals by implementing customized, next-generation procurement solutions.  

  • Collaborative Culture: Join a diverse and inclusive workplace where teamwork and collaboration are at the heart of everything we do.  

  • Innovative Environment: Be part of a team that leverages cutting-edge technology and data-driven insights to revolutionize procurement processes.  

  • Global Impact: Work with leading global companies and make a significant impact on their procurement strategies.  

  • Career Growth: We offer extensive professional development opportunities, ensuring that you grow alongside the company. 

Job Description

Position Overview: The Corporate Senior Vice President of Growth and Client Success for WNS Procurement, is a key member of the senior leadership team, reporting to the Executive Vice President and Head of WNS Procurement. This role is responsible for managing the P&L for North America, responsible for the revenue growth team and the client success team in the region. This role will support the EVP in driving revenue growth, optimizing margins, driving revenue targets ensuring client delivery excellence across North America. 

Sales and Growth Leadership

  • Lead, coach and manage a team of growth professionals to originate leads, grow pipelines, and achieve sales targets across the region. 

  • Drive new client acquisition and expansion of existing accounts with a strong focus on enterprise or strategic clients. 

  • Build a high-quality pipeline of high ACV/TCV deals to meet revenue forecasts and achieve annual revenue targets.  

  • Cultivate relationships with C-suite and key individuals at target companies to enhance the client portfolio. 

  • Demonstrate creativity and innovation in cross-selling and positioning solutions to meet customer business objectives. 

  • Develop go-to-market strategy in collaboration with marketing and other senior growth and practice leaders. 

  • Collaborate with Head of Marketing to execute go-to-market strategy through targeted campaigns, advisor and analyst programs, events and conference, and other key marketing levers. 

  • Report regularly on sales pipeline, forecast accuracy and key performance metrics (e.g. win rates, deal velocity, average deal size) to executive leadership, providing actionable insights to drive revenue growth. 

Client Success Leadership: 

  • Act as the overall owner of the accounts, leading client success, and making operational decisions. 

  • Ensure the client services are executed successfully. 

  • Assist clients with rolling out procurement programs, including change management, communication strategy, and business process improvement initiatives. 

  • Act as an escalation point with the team and client, communicating and resolving operational issues. 

  • Review metrics reporting for the entire program and identify areas of process inefficiencies, suggesting improvements to management. 

  • Provide leadership and consultation on strategic projects with high importance and visibility within the client. 

  • Balance client requests against organizational interests and lead process improvement discussions to enhance operations. 

Team Management: 

  • Provide visionary leadership to the entire growth and client success team, ensuring excellence in process, quality, and performance. 

  • Inspire, coach, and mentor the growth and client success teams to consistently exceed performance expectations, fostering a culture of continuous improvement and high achievement. 

  • Identify and cultivate new talent within the team, ensuring the organization is equipped with the skills and capabilities needed for future success. 

Qualifications

  • Master's degree preferred in, Business, Economics, Finance, Supply Chain, Logistics, or related field required. 

  • 10+years of leadership experience in sales, operations, program management, and/or consulting capacity. 

  • 5+ years’ experience in Procurement 

  • Proven track record of selling to executives (CFOs, CPOs) in the Procurement services market 

  • Ability to build relationships with, and influence, C-level decision-makers. 

  • Experience in driving high-performing sales teams. 

  • Strong analytical and quantitative skills, with the ability to use data and metrics to drive actions. 

Top Skills

None Specified
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Mumbai
59,000 Employees
On-site Workplace
Year Founded: 1996

What We Do

WNS (Holdings) Limited (NYSE: WNS) is a leading Business Process Management (BPM) company. WNS combines deep industry knowledge with technology, analytics, and process expertise to co-create innovative, digitally led transformational solutions with over 400 clients across various industries. WNS delivers an entire spectrum of BPM solutions including industry-specific offerings, customer experience services, finance and accounting, human resources, procurement, and research and analytics to re-imagine the digital future of businesses. As of December 31, 2022, WNS had 57,994 professionals across 64 delivery centers worldwide including facilities in Canada, China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Spain, Sri Lanka, Turkey, the United Kingdom, and the United States.

Similar Jobs

Motive Logo Motive

Senior Sales Engineer, Enterprise - Northeast

Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
Easy Apply
Remote
United States
3600 Employees
180K-240K Annually

CDW Logo CDW

Business Development Lead - GCP - Digital Velocity

Artificial Intelligence • eCommerce • Information Technology • Internet of Things • Automation
Remote
Hybrid
US
15100 Employees
50K-78K Annually

Cleo Logo Cleo

Senior Account Executive, Key Accounts

Cloud • eCommerce • Information Technology • Professional Services • Software
Remote
Hybrid
United States
500 Employees

Workiva Logo Workiva

Senior Account Executive - SLED (Local)

Artificial Intelligence • Cloud • Fintech • Professional Services • Software • Analytics • Financial Services
Remote
USA
2800 Employees
106K-172K Annually

Similar Companies Hiring

InCommodities Thumbnail
Renewable Energy • Machine Learning • Information Technology • Energy • Automation • Analytics
Austin, TX
234 Employees
Quantum Rise Thumbnail
Software • Professional Services • Natural Language Processing • Machine Learning • Consulting • Automation • Artificial Intelligence
Chicago, Illinois
17 Employees
HERE Technologies Thumbnail
Software • Logistics • Internet of Things • Information Technology • Computer Vision • Automotive • Artificial Intelligence
Amsterdam, NL
6000 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account