Content Developer

Content Developer

Creative Support Team (India)

Average years of work experience: 5+ years

The Content Developer will accurately configure and/or customize standardized or templated communications across multiple client and product campaigns and print/digital formats, using requirements and source materials, and in some cases, write new content as appropriate.

In this position, you will:

• Configure and write content for a range of configurable and customized products and platforms
• Manages multiple projects and prioritize work to effectively meet project goals and deadlines
• Support content development, configuration and delivery for multi-channel campaigns across a wide variety of topics such as health care, absence management, wellness, retirement, financial wellbeing, total rewards, benefit plan design changes, pay and incentive programs, recruiting, organizational change, and more
• Focus on content configuration and development—with great attention to details and technical accuracy
• Uphold Alight’s brand and product standards, ensuring consistency in terminology, punctuation, grammar, tone and style
• Adhere to and contribute to project governance (project schedules, tools, documentation, risk management, open issues, etc.)
• Regularly document progress and completion of work using collaboration, workflow and ticketing tools
• Collaborate with other creative stakeholders such as creative directors, product leaders, graphic designers and project managers
• Consult with internal partners and stakeholders, lending content expertise and point of view to support strategy and delivery
• Support the Creative Studio by applying market trends and content best practices, and contributing to product development and other strategic initiatives

Required skills, experience and technical knowledge

• Exceptional verbal and written communication skills; HR/benefits expertise a plus
• Minimum of 5+ years of relevant work experience
• Demonstrated ability to write and guide others to write compelling communication materials for a variety of audiences and media
• Experience managing variable messaging/fields/requirements a plus
• Able to engage with and present to clients as needed
• Able to assimilate source materials, input from subject matter experts and other relevant documentation to deliver on content expectations
• Able to understand role on project/team, while going beyond to add value
• Able to collaborate efficiently and effectively with clients and colleagues
• Accountable for assignments/projects to ensure they're delivered with excellence
• Able to partner with subject matter experts from other lines of business
• Can learn and apply new technologies
• Software fluency, including Microsoft Office 365, Smartsheet and Adobe Acrobat
• Excellent organizational and project management skills
• Demonstrated presentation skills

Education

Bachelor’s degree in Mass Communication, Journalism, Human Resources, Marketing or related field ​

Work Policy

• Working in UK Shift from 12PM to 9PM
• Hybrid Work Model Offered (3 Days/Week From Office)

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
 

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

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