Commercial Planning Manager

Posted Yesterday
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London, Greater London, England
Mid level
eCommerce • Fashion • Retail
The Role
The Commercial Planning Manager will analyze market and customer data to support strategic planning, manage forecasts, and provide insights to enhance financial performance and decision-making for the commercial team.
Summary Generated by Built In

YOOX NET-A-PORTER GROUP is a unique business with an  unrivalled  offering  including  multi-brand luxury online stores NET-A-PORTER and MR PORTER,  and multi-brand fashion online stores YOOX and THE OUTNET, as well as numerous ONLINE FLAGSHIP STORES, all “Powered by YNAP”.

Uniquely positioned in the high growth online luxury sector, YOOX NET-A-PORTER GROUP has an unrivalled client base of more than 3 million high-spending customers generating around 1 billion visits worldwide. The Group has offices and operations in the United States, Europe, Middle East, Japan, China and Hong Kong and delivers to more than 180 countries around the world.

We are looking for a Commercial Planning Manager to join the team. Reporting into the Head of Commercial, this experienced individual will provide varied support with data analysis, reporting and thoughtful insight to support the commercial team.

Some of the essentials for you to know are:

  • Location: Our office in London Westfield (Shepherd's Bush)

  • Reporting into: Head of Commercial Planning

  • Workplace Type: Hybrid

Besides a competitive salary, we can offer you:

  • A pension that both you and the company contribute too

  • A portal with an array of discounts on things like theme park and cinema tickets

  • Our famous staff discount along with exclusive staff sales

  • Private healthcare for you and your family

  • Flexible working

  • Here is a breakdown of what you’ll be doing:

Here is a breakdown of what you’ll be doing:

  • Support the Head of Commercial Planning in building the strategy in the context of multi-year planning preparation, as well as in liaising with different stakeholders across the team to discuss both short and long-term strategies

  • Provide insights on customer, competitor, and market trends to support strategy development.

  • Manage the delivery of Annual Budget, Quarterly & Monthly Forecasts, including strategic sales and gross margin planning.

  • Revise forecasts throughout the year to identify risks/opportunities and enable the business to take action.

  • Liaise with cross-functional teams (CRM, data analytics, performance marketing, site) to build customer, channel, and regional targets.

  • Provide weekly and mid-week performance updates to senior team, delivering high-quality insights to support decision-making and P&L impact.

  • Analyze trends in revenue, promotional activity, customer/regional performance, return rates, and margin to scenario plan & inform business decisions & priorities

  • Use advanced modelling to effectively deliver end of season MD scenarios to delivery KPI’s including profitability and inventory sell thru

  • Leverage commercial acumen to identify opportunities, drive performance improvements, and enhance productivity through analytics. Implement evidence-based decision-making to optimize business outcomes

  • Assess and manage risks, assumptions, and dependencies while ensuring accurate updates to plans and impact is clearly understood

  • Maintain oversight of financial performance, acting as a guardian of the P&L, ensuring profitability through strategic budgeting and forecasting. Continuously analyze revenue, margins, and key financial metrics to drive informed decision-making.

  • Prepare high-quality reports and presentation decks for executive updates and business reviews from weekly reports to annual budget coordination

  • Support Operations with outbound volume projections for capacity planning and weekly reforecasting.

  • Support the development of strategic business cases with cross-functional teams, outlining business opportunities and rationale.

  • Key point of contact for finance business partners

  • Understand the current vs future state of the business and identify key requirements/capabilities (technical and operational) needed to support the strategy.

  • Foster a culture of collaboration and knowledge sharing for efficient execution.

  • Be flexible to the ever-changing demands of the business

YOOX NET-A-PORTER GROUP is an equal opportunities employer, we encourage people with a diverse range of backgrounds to apply. We recognize and celebrate the benefits that diversity brings to our workplace, our business and our customers. We welcome and will consider all applications regardless of race and nationality, religion, color, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any other legally protected characteristics. If you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly.Experience Level: Mid-Senior levelWorkplace Type: Hybrid

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The Company
HQ: London
4,104 Employees
On-site Workplace
Year Founded: 2000

What We Do

YOOX NET-A-PORTER is a leading online luxury and fashion retail business. Made up of four multi-brand online stores, NET-A-PORTER, MR PORTER, THE OUTNET and YOOX, it connects customers to the world’s most coveted brands, bringing them outstanding style and impeccable service. In addition, YOOX NET-A-PORTER’s ONLINE FLAGSHIP STORES partner with world leading luxury brands to power their own e-commerce destinations.



With 5.3 million customers in 180 countries, YOOX NET-A-PORTER takes a localised approach to serving its clientele around the globe through its network of offices and operations across the U.S., Europe, APAC and joint ventures with Alibaba in China and Symphony Investments in the Middle East.



Across its operations is YOOX NET A PORTER’s Infinity 2030 strategy, its long-term commitment to drive a more sustainable and circular fashion system. Leveraging more than 20 years of data and insights, YOOX NET-A-PORTER continues to embrace next generation technologies including A.I., augmented reality and digital ID to evolve and elevate the customer journey.



YOOX NET-A-PORTER is part of Richemont.



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