Client Manager

We’re the world’s leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere.

Worldpanel provides brands and retailers with a unique, 360-degree understanding of consumer behaviour across the globe. We are shopper-centric, continuously monitoring the purchase and usage behaviour through the largest omnipanel in the world. With unparalleled datasets, pioneering technology and expert analysts, we partner with brands and retailers of all sizes, empowering them to reimagine what’s possible, and change the landscape to create a better, healthier, more sustainable and inclusive world.

Job Details

As a Client Manager, you will help our clients turn consumption behaviour into competitive advantages through continuous monitoring, advanced analytics and delivering tailored solutions. This role supports experts in consumer behaviour, helping brands, retailers and organisations to make the right decisions, working across FMCG markets.
 

Key outcomes

• Account Management & Development: Own your accounts and work to grow & develop how we work with these clients to get consumption data front and centre in their businesses, giving them the insights they need and the confidence that we are the right partner for their needs.
• Revenue: You will own a growth target. Work with your team to find, develop and close new leads through maintaining client relationships and finding out their key business questions.
• Collaboration: Work in close conjunction with the purchase team to deliver the best all around service possible to your portfolio. Use our expertise to complement insights from other agencies and raise the level of insight that our projects deliver. Develop your understanding on a broader level with how our combined insights drive better outcomes for out clients.
• Innovation: Opportunity to develop your consultancy skills; our data gives us a breadth and depth of understanding that is unique to our business. The nature of our services will allow you to support our clients with more critical thinking and enrich their roles.
• New Business: Support our in house new business team to identify and capture prospects. Generating engagement across the team and having an individual impact on the success of a hugely important part of our growth strategy
   

Capabilities

• A passion for understanding consumer behaviour
• Great team player who works to develop and enhance our team culture
• Commercial & curious mindset with the ability to answer client’s big questions and unafraid to have a point of view
• Keen to develop knowledge and be seen as an expert, talking articulately about the industry and client challenges to connect with client needs
• Able to build and maintain fantastic client relationships, inspiring trust and confidence.
   

What you’ll get from us

• 25 days annual leave (excl. bank holidays), plus your birthday off!
• Performance-related Sales Commission scheme.
• Private Medical Insurance.
• Flexible benefits across health, wealth, and lifestyle.
• Extensive training and excellent scope for career development.
• A collaborative and supportive work environment.
   

At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.

We go beyond the obvious, using intelligence, passion and creativity to encourage new thinking and shape the world we live in. Apply for a career that’s out of the ordinary and join us.

We want to build an equality of opportunity in a fair and encouraging working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well-being is taken into consideration.

We want to build a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.

Privacy and Legal Statement

PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited (“Kantar”). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s) and for consideration for potential future opportunities by Kantar and its affiliate Kantar group companies. For full details of our privacy policy please visit www.kantar.com.

#LI-NP1 #LI-Hybrid

Country

United Kingdom

Why join Kantar?

We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world.

And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We’re dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you’re not an exact match, we’d love to receive your application and talk to you about this job or others at Kantar.