Change Enablement Manager

Posted 13 Hours Ago
Be an Early Applicant
Alice, Amathole, Eastern Cape
Senior level
Financial Services
The Role
The Change Enablement Manager will support the Head of Transformation in implementing effective change strategies within the Customer Service Center, overseeing key initiatives, ensuring smooth transitions for employees, and fostering a culture of continuous improvement.
Summary Generated by Built In

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

Are you passionate about driving transformative change and making a significant impact within a dynamic organization? We are seeking a dedicated Change Enablement Manager to join our Customer Service Center (CSC) team. In this pivotal role, you will support the Head of Transformation in steering impactful and sustainable transformation initiatives that align with our strategic goals.

Job Description

Your key responsibilities will include the following;

  • Support the Head of Transformation in establishing and achieving the strategy of the team.
  • Lead the design and delivery of change strategies to ensure smooth transitions for employees and processes impacted by transformation initiatives.
  • Oversee the implementation of strategic and tactical solutions that support the delivery and execution of change in pursuance of business performance objectives.
  • Create visibility of the execution plan for key initiatives.
  • Implement clear governance processes for effective decision-making and risk mitigation.
  • Plan and implement key initiatives and strategies.

Join us in transforming our Customer Service Center by applying your skills and expertise to drive meaningful change. If you thrive in a fast-paced environment and are eager to contribute to our success, we would love to hear from you.

Apply now and be part of a team committed to excellence and innovation. If you have the above and below required experience;

  • A post graduate degree in finance or business management
  • Proven experience in change management, project execution, and stakeholder engagement in a corporate and investment bank.
  • Ability to foster a culture of continuous improvement and adaptability.
  • Strong operational and administrative skills.

Education

Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

The Company
HQ: Johannesburg
39,055 Employees
On-site Workplace
Year Founded: 2018

What We Do

Absa Group Limited (Absa) has forged a new way of getting things done, driven by bravery and passion, with the readiness to realise growth on the African continent and beyond.

We’re a truly African brand, inspired by the people we serve in Botswana, Ghana, Kenya, Mauritius, Mozambique, Seychelles, South Africa, Tanzania, Uganda, and Zambia. We also have representative offices in China, Namibia, Nigeria and the United States, as well as securities entities in the United Kingdom and the United States, along with technology support colleagues in the Czech Republic.

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