Search the 69 jobs at Absa Group

The Client Experience Executive is responsible for managing relationships with Premier Customers, ensuring smooth customer journeys, handling transactional operations, resolving complaints, and promoting digital banking. The role involves working collaboratively within a team to achieve business objectives and enhancing customer satisfaction through effective service delivery.

The Relationship Manager oversees a portfolio of Resource and Energy customers, focusing on building long-term relationships and ensuring efficient operational support. Responsibilities include managing customer borrowing facilities, consulting on financial issues, resolving complaints, and expanding business with existing clients. The role also involves monitoring compliance with risk management standards and coaching support staff.

The Specialist: Data Insights & Intelligence is responsible for converting data into actionable insights to aid business decisions. They analyze transactional behavior using various tools and develop BI solutions. The role involves supporting customer behavioral analysis, collaborating with stakeholders, and enhancing business performance through data-driven insights.

As a Lead Product Engineer, you will design, develop, and maintain scalable applications in an agile environment while collaborating with team members to solve complex problems and deliver high-quality solutions. You will manage CI/CD processes and Kubernetes deployments, ensuring system reliability and performance, and support continuous improvement in software development practices.

The Relationship Manager is responsible for managing a portfolio of Resource and Energy customers, enhancing relationships through quick risk decisions and quality service. The role involves business development, onboarding new clients, conducting annual reviews, addressing customer complaints, and ensuring adherence to risk management standards.

The Executive: Payments Acceptance leads the strategic direction for payments within the bank, managing client relations, developing innovative products, and ensuring compliance and risk management. The role also focuses on achieving financial goals and developing high-performance teams.

The Senior Consultant Payments role involves providing exceptional customer service and consultative support to Wholesale Banking clients. Responsibilities include addressing inquiries, problem-solving, risk reporting, and compliance, along with improving service delivery in the payments domain.

The role involves monitoring and mitigating credit risks, maintaining control frameworks for reporting, drafting credit policies, managing relationships, and improving exposure management for the bank's trading book. The candidate will also engage in personal development and work on projects with minimal oversight.

The Analyst will support the credit risk process for Premium Business clients by conducting comprehensive analysis and research, ensuring compliance with risk management regulations, and building relationships with key stakeholders for effective collaboration.

The team assistant will provide secretarial, office, and administrative support to managers and teams, performing daily tasks such as maintaining files, managing stakeholder expectations, ensuring quality assurance, and verifying information.

Provide specialist advice and operations support related to credit services, conducting quality credit risk assessments, managing related risks, developing strategies, and executing administrative duties to meet predefined goals.

This role involves providing specialist administrative and operations support, conducting credit risk assessments for SME clients, managing credit risks, developing strategies, and facilitating the credit sanctioning process. The Consultant will ensure compliance with procedures and track reports effectively.

The Specialist Pricing and Portfolio Management role involves providing administrative and operational support, ensuring compliance with standards, and supporting pricing and portfolio management initiatives. Responsibilities include financial modelling, data analysis using tools like Python and PowerBI, risk management, and stakeholder relationship management.

The role focuses on ensuring compliance with the Enterprise Risk Management Framework and the Operational and Resilience Risk Management Framework. Responsibilities include conformance testing, quality assurance reviews, documenting assurance approaches, collaborating with stakeholders, and supporting effective assurance practices across the Everyday Banking unit.

The Specialist Product Engineer will design, develop, and maintain COBOL-based software systems while collaborating with cross-functional teams. Responsibilities include analyzing business requirements, coding and testing COBOL programs, resolving defects, and providing technical support to end-users. Additionally, the role emphasizes participation in Agile projects and adhering to best practices in software development.

The Customer Experience Analyst for Fraud Solutions will develop and implement customer strategies, analyze fraud incidents, improve customer experience and processes, and manage customer complaints. They will collaborate across teams, conduct workshops, provide training, and ensure compliance with regulatory requirements while continuously seeking improvements and innovations in customer experience.

The Senior Analyst Fraud Solutions is responsible for investigating theft, fraud, and corruption cases, preparing comprehensive reports, identifying fraud risks, and ensuring compliance with company policies. This role also involves stakeholder management and providing expert evidence in legal proceedings.

The Lead Platform Engineer will build high-performing platform services, guide design and deployment processes, optimize platform management, and ensure high-quality solutions. This role involves tackling complex problems, overseeing the development lifecycle, defining platform standards, and monitoring performance to enhance operational efficiency.

The Lead Backup Engineer is responsible for designing, deploying, and optimizing enterprise-grade platform services. This role includes leading development lifecycles, applying technical expertise to solve complex problems, driving adherence to platform standards, and improving operational efficiency with a focus on quality and user experience.

The Head of Markets Sales manages a team of Markets Sales dealers, focusing on achieving financial and non-financial targets, managing performance, and developing staff. They design and implement business strategies, foster relationships with key stakeholders, and drive business growth through product innovation and adherence to regulatory standards.