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Role: Sales Operations Support Analyst (BD Partner)
Location: Hybrid working with 1-2 days in Milton Keynes
Reporting to: Business Development Partner Team Lead
Overview / Purpose of the position
- To provide administrative commercial support to the Global Regulatory Services Business Development Team and front-line client service.
Responsibilities & Accountabilities
- Receive, prioritise and process sales briefings received from the business development team
- Prepare client correspondence including quotation and associated contract documents
- Receive, prioritise, verify and process client applications
- To work with the business development team and delivery team to effectively manage the quotation approval process and associated queries to improve the services provided to clients
- Process fully approved client applications (sales packs) to operations team for delivery
- To receive and handle incoming phone calls, emails and manage departmental inboxes
- To work with sales support team leader to agree, plan, implement initiatives and monitor quality of work and key performance indicators
- Adopt a collaborative team approach to working within own group and other teams/functions within the department and other areas of the business
- Provide general administration support to the business development department as requested by the management team
- To provide support and training to the global sales support administration team as required
- Undertake specific project work as required
- Any other duties which can reasonably be expected within the scope of this role
Key criteria:
- To be successful in this role you should have 3+ years in administrative commercial/sales environment.
- You should have experience working in the Life Sciences sector.
- Salesforce experience would be a bonus.
- Regulated Industry experience preferred.
BSI offers a competitive total reward package, an independent and varied job in an international environment, flexible working hours, ongoing training and development, 27-days annual leave, paid sick leave, bank holidays, health insurance, life insurance, pension plan with company contribution, car allowance (dependent on role), income protection, paid maternity leave, paid paternity leave, paid parental leave, adoption leave, compassionate leave, paid bereavement leave, learning and development opportunities, and a wide range of flexible benefits that you can tailor to suit your lifestyle.
Do you believe the world deserves excellence?
We are proud to be the business improvement company for other organisations to become more sustainable and resilient and finally to inspire trust in their products, systems, services, and the world we live in.
Headquartered in London, BSI is the world's first national standards organization with more than 100 years of experience. We are a global partner for 86,000 companies and organizations in over 193 countries, offering development, auditing, certification, and training services, including innovative software solutions and cyber security expertise for all industries: from aerospace and automotive to food, construction, energy, healthcare, IT and trade sectors. Incorporated by Royal Charter, we’re truly impartial, and home to the ultimate mark of trust, the Kitemark.
Through our unique combination of consulting, training, assurance and regulatory services we bring solid and broad knowledge to every company.
If you want to contribute to this inspiring challenge, bring your open and enthusiastic mindset to our dynamic team, apply now and become part of the BSI family!
D&I Policy
BSI is committed to ensuring the diversity of our workforce reflects that of our clients and the communities in which we operate. Our goal is to create a sense of belonging for all employees by providing opportunities to develop, grow, and engage with our global organization all while having fun doing great work. BSI is a community where everyone can thrive.
If you require any reasonable accommodations to be made on account of a disability or impairment throughout out our recruiting process, please inform your Talent Acquisition Partner.
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Our Excellence Behaviours: Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business.
BSI is conducting face-to-face interviews where appropriate and possible. If you are invited to a face-to-face interview but feel more comfortable with conducting the interview virtually, please speak to a member of our recruitment team.
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BSI is your business improvement partner. We have shaped best practice for over 100 years, partnering with organizations to accelerate progress and create impact for a fairer society and sustainable world