About CEQUENS:
CEQUENS is a leading Communications Platform as a Service (CPaaS) and SaaS provider, empowering businesses to connect, engage, and communicate with their customers seamlessly. With innovative solutions and cutting-edge technology, we enable enterprises to enhance their communication strategies through SMS, voice, email, and chat.
We are looking for a driven and energetic Business Development Manager to join our dynamic team. The role will be managing a team of Business Development Representatives and also play a key role in identifying new business opportunities, building strong relationships, and contributing to CEQUENS' growth. As well has managing the team of 5 Business Development Representatives the manager will also hunt and win business for CEQUENES as well. Please note that is not C level role.
Key Responsibilities:
Setting Goals & Strategy
- Define clear objectives for business growth.
- Develop strategies for market expansion, lead generation, and client acquisition.
- Align the team’s efforts with company goals.
Team Management & Leadership
- Recruit, train, and mentor business development executives or sales representatives.
- Assign tasks and territories effectively.
- Monitor team performance and provide constructive feedback.
- Motivate and inspire team members to meet targets.
Sales & Relationship Management
- Oversee client acquisition and retention strategies.
- Ensure the team maintains strong relationships with clients and stakeholders.
- Provide guidance on negotiations and closing deals.
- Identify and qualify potential clients and win business
Performance Monitoring & Reporting
- Track sales metrics, KPIs, and revenue growth.
- Conduct regular performance reviews.
- Report progress to senior management and adjust strategies as needed.
Collaboration & Cross-Functional Coordination
- Work with marketing, product, and operations teams to ensure business objectives align.
- Coordinate with finance for budgeting and pricing strategies.
Process Improvement & Training
- Identify areas for improvement in sales processes and team performance.
- Conduct training sessions on sales techniques, industry trends, and company offerings.
- Bachelor’s degree in Business Administration, Marketing, or a related field.
- Proven of experience in a sales 360 business development role preferably in the CPaaS, SaaS, or Telecom industries.
- Proven experience of hands on manager of Business Development Representatives in a tech business a must
- Understanding of technology sales process
- Proven new business hunting experience
- Must to able to speak and write both English and Arabic to a business level.
- Excellent communication, negotiation, and interpersonal skills
- Proficiency in CRM tools (e.g., Salesforce, HubSpot) and lead generation platforms.
- Self-motivated, goal-oriented, and able to work in a fast-paced environment.
Top Skills
What We Do
CEQUENS is a multi-award-winning omnichannel communication solutions provider. We are on a mission to simplify customer engagement through our innovation-focused solutions engineered for customer-first organizations.
We support businesses with communication APIs, multichannel applications and connectivity solutions such as SMS, WhatsApp Business, voice, and multifactor authentication. Our product suite aims to solve our customers’ unique problems and cultivate deeper human connections between businesses and individuals in every market we play.
With 5 office locations and 128+ direct network connections, CEQUENS empowers more than 1000 businesses in over 107 countries with faster, better, and stronger communication fine-tuned to their industries. Our platform boasts a 99.96% uptime and is built on industry-leading security standards.
CEQUENS is an ISO-certified and a PCI DSS-compliant company, and has been rated as a Tier One A2P SMS solutions provider in ROCCO's A2P SMS Market Impact Reports 2023. It is also recognized as a Meta Business Partner as well as a value-added service provider for Microsoft Teams Phone and WhatsApp Business. Our vision is to become the most compelling partner for developers, startups, and enterprises looking for simple and meaningful ways to connect.
For more info, contact [email protected]
