Business Development Manager

Title

Business Development Manager

KEY RESPONSIBILITIES:

Business Development Manager

• Ensure achievement of set sales targets
• Ensure achievement of set annual gross profit targets
• New business development
• Implementation and management of sales strategies and campaigns

CORE RESPONSIBILITIES:

Business Development Manager

• Maintain high quality information in support of proactive management of sales and delivery targets (Pipeline, OE, Revenue and GP).
• Represent the company and increase revenue by selling the company products and solutions to all potential customers.
• Provide accurate forecasting of business and market needs.
• Implement sales strategy and ensure customer satisfaction.
• Prepare proposals for the provision of products/services.
• Follow up on new sales prospects and develop existing customers’ business needs.
• Monitor and reporting on sales prospects, progress and performance.
• Monitor and reporting on customer satisfaction, market intelligence and competitor capabilities.
• Build and maintain relationships with all key individuals within assigned accounts.
• Interact frequently with strategic customers to understand their environment and requirements.
• Maintain excellent and mutually productive inter-departmental relationships.
• Stay abreast of market developments and competitor activity.
• Be aware of and comply with risk and compliance requirements in submitting new applications.

COMMUNICATIONS & WORKING RELATIONSHIPS:

Internal:

• Technical Team
• Admin Team
• Billing Team
• Development Team
• Account Management Team

Reasons for Interaction:

• Installations & Technical Issues
• Onboarding & Administrative Issues
• Billing Issues
• Custom requirements and system integrations
• Customer satisfaction

External:

• Customers
• Altron Business Units
• Resellers
• Strategic Partners

Reasons for Interaction:

• Sales
• Customer satisfaction

QUALIFICATIONS, EXPERIENCE, & SKILLS:

Educational Qualifications:

• Matric
• Business Management Degree/Diploma highly preferred
• Microsoft Excel / PowerPoint proficiency

Professional Qualifications

• Business Development Management Course

Years of Experience

• 5 years new business sales experience
• Key account management experience would be advantageous.

Other requirements

• Good communication skills.
• Strategy development and implementation.
• People management skills.
• Performance management skills.
• Strong relationship building skills.
• Strong negotiation skills.
• Sales planning skills.
• Profit management skills.
• Problem solving and decision-making skills.
• Results and customer focused.
• The ability to seek information from clients.
• PC literate in MS Outlook, PowerPoint, Excel, Word,
• Able to meet targets and deadlines.
• Ability to motivate self and others.
• Must be able to work accurately with great attention to detail.
• Product knowledge in financial transaction solutions
• Able to work independently, detail-orientated and customer focused.
• Ability to work under pressure.
• Good decision maker
• Willing to travel.
• Full understanding of large/corporate client and sales principles
• MS Office Suite
• Attention to Detail
• Customer liaison skills
• Communication (Verbal and Written)
• Ability to engage at all levels and drive delivery among team members.
• Proactive, self-starters
• Results oriented: Ability to achieve targets within given parameters.
• Identifying areas for improvement
• Interpersonal skills – Convey respect & willingness to listen.
• Time management – Effective time utilisation, meeting all deadlines.
• Problem solving and decision-making skills.
• Initiative and drive
• Presentation skills

Education

Languages