Business Analyst

Join Mars Petcare’s Global Digital Products (GDP) Team as a Business Analyst in an exciting global role based in Madrid! In this position, you will play a critical part in analyzing, streamlining, and managing cross-product operations while driving the execution of large-scale technology projects. Leveraging your expertise in marketing technology tools, you will collaborate with global stakeholders to deliver impactful solutions that enhance the well-being of pets and their families. 

This is a unique opportunity to work in a global organization leading the way in pet care innovation, combining project analysis, management, and digital transformation expertise. 

Key Responsibilities 

Project Analysis 

• Work closely with global business and technical stakeholders to analyze and define requirements for cross-product initiatives. 

• Conduct detailed gap analyses to identify risks, inefficiencies, and opportunities for improvement in workflows and systems. 

• Develop comprehensive documentation, including business cases, process maps, and technical requirements. 

• Leverage data and insights to recommend actionable strategies that align with Mars Petcare’s vision. 

Project Management 

• Lead the planning, execution, and delivery of global digital projects, ensuring alignment with organizational priorities. 

• Develop and maintain project plans with clearly defined milestones, deliverables, dependencies, and risk mitigation strategies. 

• Coordinate cross-functional teams, ensuring seamless collaboration and communication across time zones. 

• Track and report project progress using tools like Jira, Confluence, or MS Project to ensure transparency and accountability. 

Marketing Technology Expertise 

• Drive the integration and optimization of marketing technology tools, including Salesforce, Adobe Experience Cloud, Treasure Data, and analytics platforms. 

• Collaborate with global teams to implement and enhance tools that improve customer engagement, data insights, and operational efficiency. 

• Provide expertise in marketing automation, CRM, customer data platforms, and analytics solutions to support global digital initiatives. 

• Stay updated on industry trends and innovations in marketing technology to recommend best practices. 

Cross-Product Collaboration 

• Collaborate with product managers, engineers, and business stakeholders to align cross-product dependencies and deliver impactful solutions. 

• Support the launch of new global initiatives, ensuring they are scalable, efficient, and aligned with business needs. 

• Prioritize backlog items and manage cross-product implementation for both ongoing projects and new pilots. 

Data Analysis & Reporting 

• Design and maintain dashboards to track KPIs and project performance for global digital initiatives. 

• Use tools like Tableau, Power BI, or SQL to analyze complex data and generate actionable insights. 

• Prepare and present reports for senior leadership, highlighting progress, challenges, and recommendations. 

Required Qualifications 

• Bachelor’s degree in Business Administration, Information Technology, Engineering, or a related field. 

• 4-6+ years of experience in business analysis and project management, preferably in big tech, marketing technology, or global digital product teams. 

• Strong understanding of marketing technology tools, including Salesforce, Adobe Experience Cloud, Treasure Data, or similar platforms. 

• Proven experience managing cross-functional projects within global teams. 

• Advanced proficiency in tools like Tableau, Power BI, Jira, and Confluence. 

• Fluency in English (required); Spanish is a plus. 

Preferred Qualifications 

• Experience working in a global environment, ideally in a big tech or pet care-related industry. 

• Certifications in project management (PMP, Scrum Master) or marketing technology (e.g., Salesforce or Adobe certifications). 

• Familiarity with customer data platforms (CDPs) and marketing automation tools. 

• Passion for digital transformation and the pet care industry. 

Key Competencies 

• Global Perspective: Ability to work across diverse teams and time zones. 

• Marketing Technology Savvy: Deep expertise in CRM, CDP, and marketing automation tools. 

• Analytical Thinking: Strong capability to transform complex problems into actionable insights. 

• Collaboration: Excellent interpersonal skills to drive alignment and cooperation. 

• Leadership: Ability to guide and influence stakeholders across all levels. 

• Adaptability: Comfortable navigating ambiguity in a dynamic global organization. 

What We Offer 

• A global role in one of the world’s leading pet care companies, with the opportunity to make a real impact on pets and their families. 

• A collaborative and forward-thinking work environment in Madrid. 

• Professional development opportunities to support your career growth. 

• Competitive compensation and benefits tailored to the Spanish market. 

• The chance to work on exciting global projects within a diverse, purpose-driven organization.