The Company
Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.
We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.
Meet the team:
Dexcom is seeking an International Business Operations Analyst to work closely with commercial excellence, customer service and sales team in Spain, to provide analysis and insights to support the delivery of local business plans. The individual should be a self-starter and is comfortable working with large, complex and diverse data sets to provide actionable and insightful information to business partners.
Where you come in:
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You will liaise with Hospitals and Health Centers. You will establish new processes, resolve issues, manage documentation, and monitor payments.
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You will manage Client Offers.
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You will manage the Database. You will develop, maintain, and manage databases in Excel.
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You will assist the Customer Service department by resolving queries and issues related to internal processes and client accounts.
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You will support in managing documentation related to financial processes (billing, accounts receivable/payable).
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You will Track, update, and manage reports.
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You will work closely with the Customer Service, Logistics, Finance, and Sales teams to ensure operational efficiency.
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You will communicate clearly, present data, and solve problems during internal meetings, providing support and innovative solutions to continuously improve the department and customer experience.
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You will appropriately manage and escalate issues.
What makes you successful:
- You have proven experience in sales analytics, business intelligence, or a related analytical role.
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Your proficiency in using analytics tools such as Excel, Tableau, Power BI, or similar platforms is essential.
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You are familiar with CRM systems (e.g., Salesforce, Veeva) and other sales-related software.
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You possess excellent communication and presentation skills, with the ability to convey complex data insights to non-technical stakeholders.
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Your technical aptitude includes Microsoft Office tools such as Excel, PowerPoint, Word, and Outlook.
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Experience in managing relationships with hospitals and health centers.
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Strong root cause analysis and effective communication skills in Spanish and English.
What you’ll get:
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A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community.
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A full and comprehensive benefits program.
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Growth opportunities on a global scale.
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Access to career development through in-house learning programs and/or qualified tuition reimbursement.
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An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.
Travel Required:
0-5%
Experience and Qualifications:
Typically requires a Bachelor’s degree and a minimum of 2-5 years of related experience.
Flex Workplace: You must live within commuting distance of your assigned Dexcom site Madrid
#LI-Hybrid
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.
Top Skills
What We Do
Dexcom Corporation is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started.
We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.
We are driven by over 10,000 ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more.
Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us
