Ad Operations Specialist - Spectrum Reach

Posted 22 Hours Ago
Be an Early Applicant
Charlotte, NC
Entry level
Information Technology • Internet of Things • Mobile • On-Demand • Software
The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.
The Role
The Ad Operations Specialist coordinates ad order entry and monitors workflows to ensure timely and accurate processing. Responsibilities include managing schedules, collaborating with internal and external stakeholders, and providing high levels of customer support. They also assist in problem diagnosis related to ad delivery and track client materials using traffic systems.
Summary Generated by Built In

At A Glance...
Our Ad Operations Specialist are centralized roles that support the entire Spectrum Reach footprint. They Coordinate order entry for ad schedules across the country and ensure that work flow for orders are completed accurately and in a timely manner
Who We Are...
Spectrum Reach is the advertising sales division of Charter, offering custom solutions for advertisers through national cable networks, internet advertising, mobile marketing and events supported by marketing, research and award-winning creative services teams. Spectrum Reach applies insightful research to understand consumer behavior and build targeted, multi-screen media plans personalized for each customer. From traditional commercial advertising to exciting new possibilities in interactive media, Spectrum Reach brings advertisers effective, efficient ways to turn our audiences into their customers. You can learn more about us at
Spectrum Reach Connects You To More....

  • Dynamic Growth: The growth of our industry and evolving technology powers our employees' careers as they move up or around the company
  • Learning Culture: We invest in your learning and provide paid training and coaching to help you succeed
  • Supportive Teams: Be part of a strong community that gives you opportunities to network and grow and wants to see you succeed


What We Look For In Everyone At Spectrum Reach...
Our team player way of life is what makes us a great organization to work for. We focus on the goals and reach them regardless of the multiple tasks we have on our plates. We look for those outgoing individuals who want to exceed those goals and make a difference. You know the value of organization and can prioritize effectively. The excellent verbal and written communication/support you can provide to internal, external, and client teams is how you make a positive impact.
DUTIES/REQUIREMENTS

  • Communicate traffic functions & capabilities back to internal & external customers
  • Monitor schedules, exception reports and work with Account Executives to recover any lost revenue
  • Ensure that all orders are entered completely & correctly and on time
  • Track client tapes using the traffic system; Maintain files on all paperwork and electronic orders
  • Assist Account Executives, Sales Management and technical staff to diagnose problems with schedule delivery
  • Work with Account Executives to ensure proper copy is applied to all orders


QUALIFICATIONS

  • Maintain high level of support to internal & external customers
  • Knowledge of MS Office applications (mainly Excel, Word and Outlook)
  • Industry specific knowledge of general ad sales order entry practices
  • Ability to work under deadline pressures
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
  • Ability to write reports, business correspondence, and procedure manuals
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
  • Knowledge of the Traffic System as well as sales automation software a plus, but not required.


EDUCATION/EXPERIENCE

  • Experience working in an office environment highly preferred
  • Must have Microsoft Office experience; especially MS Excel
  • Bachelor's degree or higher preferred
  • Experience in Media a plus


A Deliberate Path To Success...
We appreciate enthusiasm and dedication at Spectrum Reach. That is why we invested time to create a comprehensive unified Career Path. With multiple ways to progress, start on a learning course and see how far you can go.
ATF108 2024-43773 2024
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.

Top Skills

Excel
MS Office
Outlook
Word

What the Team is Saying

Eilisa
Stephanie
Raquenel
Mary
The Company
HQ: Stamford, CT
100,000 Employees
On-site Workplace
Year Founded: 1993

What We Do

Our Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences together.
 
The diversity of experience available within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist.  We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.

Why Work With Us

At Spectrum, we continually refine technology, process, and structure. We are committed to delivering a superior network infrastructure, the most competitive products, and highly rated customer experiences. Our talented team of experts deploys technology solutions and builds systems and tools for our employees to provide exceptional operations.

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Charlotte, NC
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